Senior Client Manager – Tribal/IHS

🕒 August 28

🇺🇸 United States – Remote

💵 $77.8k - $146.1k / year

⏰ Full Time

🟠 Senior

🤝 Client Partner

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Luminare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Luminare Health is a leading provider of self-funded health plan administration services with over 50 years of industry experience. The company specializes in offering flexible and innovative solutions for hospitals, health systems, and direct-to-employer initiatives, focusing on administration, cost management, and digital reporting tools. Luminare Health is dedicated to being a reliable partner in managing healthcare costs and supporting strategic growth for its clients. The company emphasizes a member-centered approach to healthcare while delivering significant savings through expert claim analysis and management of high-cost claims.

📋 Description

• Retain and grow revenue for the assigned book of business • Exceed client expectations for service excellence • Influence internal teams to deliver results for clients • Monitor market trends and position Luminare Health programs and solutions with client decision makers • Provide high-level consultative and strategic oversight for new or existing complex accounts • Meet retention, service, and revenue targets • Cultivate relationships with clients and brokers • Identify sales opportunities and service accounts to expand the business • Meet corporate and divisional sales and renewal objectives • Support and service 5–7 complex client groups with client coordinators • Maintain senior management-level contact with key client stakeholders and brokers • Serve as a Coach/Mentor when designated, with reduced client assignments to support mentoring responsibilities

🎯 Requirements

• Bachelor’s Degree and 7 years previous experience within Tribal/IHS (I/T/U) Client Management and/or experience in a similar Tribal/IHS (I/T/U) TPA or health insurance environment with client facing/client support responsibilities OR High School diploma and 11 years of health insurance industry experience • Understanding of Tribal/IHS (I/T/U) self-funding and employee benefit plans • Knowledge and understanding of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA • Ability to travel up to 25% • Results oriented and self-motivated • Excellent written and verbal communication skills • Exceptional organizational skills • Ability to interact with senior level executives • Excellent presentation skills • Analytical, problem solving, reading, creative decision-making, comprehension, mathematical, and time management skills • Ability to assess and mentor team members • Tribal experience strongly preferred • Stop loss understanding a plus • State insurance license required or obtained within 90 days from date of hire • Remote employees must live within the continental United States, excluding Alaska, California, Hawaii, and New York

🏖️ Benefits

• Health and wellness benefits • 401(k) savings plan • Pension plan • Paid time off • Paid parental leave • Disability insurance • Supplemental life insurance • Employee assistance program • Paid holidays • Tuition reimbursement • Other incentives • Annual incentive bonus plan, subject to the terms and conditions of the plan