Engagement Director

🔥 0 minutes ago

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote 🚗 Michigan – Remote

💵 $171.2k - $273k / year

⏰ Full Time

🔴 Lead

👔 Director

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a trusted advisor to executive stakeholders, guiding enterprise customers through large-scale digital transformation initiatives. • Develop and communicate compelling transformation strategies that align Salesforce capabilities to customer business objectives and measurable outcomes. • Build long-term executive relationships that foster customer trust, adoption, and advocacy. • Lead strategic conversations around enterprise transformation, implementation methodology, roadmap planning, and organizational change. • Partner with Account and Services Sales teams to lead Slack pre-sales engagement activities including: Opportunity qualification, Strategic solutioning, Scope definition, Statement of Work (SOW) development, Delivery planning and staffing strategy. • Collaborate with Solution Architects, SMEs, and Delivery leaders to shape scalable, high-value implementation proposals. • Provide executive oversight across complex engagements to ensure alignment between customer expectations, delivery execution, and business outcomes. • Mentor and guide delivery teams, project leaders, and cross-functional stakeholders in enterprise engagement best practices.

🎯 Requirements

• 8+ years of experience delivering enterprise consulting or professional services engagements • Proven success leading complex digital transformation initiatives in enterprise environments • Strong experience operating within pre-sales and solutioning environments, including scoping and shaping large implementation programs • 4+ years of enterprise-level program or project leadership experience • Demonstrated ability to influence executive stakeholders and facilitate strategic discussions • Exceptional communication, presentation, and stakeholder management skills • Strong analytical thinking, problem-solving, and risk management capabilities • Experience collaborating with technical architects and subject matter experts to develop scalable customer solutions • Bachelor’s degree required; MBA or advanced business/technology degree preferred.

🏖️ Benefits

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program