Senior Director, Chief Operating Officer

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏢 Chief Operating Officer (COO)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Coordinate across Sales, Customer Success, Partners, and Professional Services go-to-market teams • Own the operating plan spanning Sales, Success, Partners, and Professional Services • Establish clear rules of engagement, ownership, team coverage, and handoffs • Own Salesforce's internal rollout as customer zero, including deployment priorities, users, measurement, and issue resolution • Run weekly, monthly, and quarterly operating reviews across pipeline, adoption, delivery, and internal rollout • Own a single, current version of business metrics for Finance and executive sponsors • Keep legal, security review, deal desk, and customer contracting ahead of demand • Integrate new teams, tools, and acquired capabilities into unified plans, roadmaps, and measures • Hire and lead a small, senior operations team

🎯 Requirements

• 12+ years in business operations, sales operations, strategy and operations • Experience running a motion spanning sales, post sale, services, and partners simultaneously • Experience building an operating plan and cadence for a business without existing machinery inside a large company • 5+ years leading teams, including senior individual contributors • Experience driving an internal rollout of a product or system at scale • Ability to distinguish measured results from anecdotes and ensure executive figures withstand scrutiny • Ability to partner with senior leaders across Sales, Success, Services, Product, Finance, and Legal and build agreement without formal authority • Bachelor's degree or equivalent relevant experience required • Salesforce platform familiarity preferred • Experience operating a consumption based business preferred • Experience supporting an acquisition integration preferred

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Reasonable accommodation during the application or recruiting process