Senior Experience Design Lead

🕒 September 24

🏄 California, Colorado, +11 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $172.5k - $285.8k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 21%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead and manage design teams through project lifecycles • Drive design activities and deliverables • Leverage Design-Thinking methods and contribute to new methods and offerings • Create compelling stories and communicate design concepts to diverse audiences • Use AI tools to drive innovation, improve efficiency, and accelerate design delivery • Lead digital strategies and visions • Guide research, interaction design, and visual design across the Salesforce platform • Lead customer discovery, stakeholder interviews, workshops, and collaborative design sessions • Mentor and guide designers within the Experience Design group • Manage research initiatives and synthesize complex data insights for strategic decisions • Develop project scopes, timelines, and strategic roadmaps • Manage scope changes, identify issues, and pivot when necessary • Collaborate on project work and client proposals • Identify new business opportunities and connect appropriate support resources • Build customer and stakeholder relationships • Lead, coordinate, and manage multidisciplinary project teams • Maintain team motivation and morale • Resolve or escalate project team issues and conflicts • Engage external clients and partners when required

🎯 Requirements

• At least 10-12 years of experience in experience design, interaction design, or related fields • Experience consulting in enterprise-level technology transformation programs, ideally at Fortune 500 companies • Strong proficiency with AI tools, including generative AI and automation platforms • Expert visual design and prototyping capabilities • Strong research and synthesis skills using qualitative and quantitative data • Proven ability to lead multidisciplinary teams • Proven track record of building client relationships and being client facing • Experience designing applications balancing user needs, business requirements, commercial interests, and technological constraints • Proficiency with Figma, Adobe Creative Suite, Sketch, and prototyping tools such as InVision, Flinto, Marvel, or Proto.io • Knowledge of technology and software development as it relates to design • Strong organizational, time management, and communication skills • Excellent verbal and written communication skills • Experience with Salesforce, Microsoft Dynamics, Oracle, SAP, or other enterprise software • Experience across B2B and B2C industries • Degree or equivalent relevant experience required • Willingness to travel up to 50% of the time • Salesforce product knowledge and solution design experience preferred • Experience in Financial Services, Health, and/or Life Sciences preferred • Design consulting background preferred • Salesforce Admin Certification preferred • Salesforce UX Designer Certification preferred • Salesforce Strategy Designer Certification preferred • Salesforce Agentforce Specialist Certification preferred

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available • Equity may be available • Reasonable accommodation during the application or recruiting process

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