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Specialist Solution Engineer

🔥 12 hours ago

🍂 Massachusetts – Remote

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💵 $134.8k - $210.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Salesforce

Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Align innovative strategies to technology solutions within complex accounts • Partner with clients, internal team members, and C-level client contacts to drive consensus on multi-product technology solutions • Support business development, operations and IT strategies, and executive-level product demonstrations • Act as a trusted advisor to drive innovative solutions and improve business performance • Define ambiguous business problems, develop innovative ideas, identify opportunities, and recommend practical next steps • Communicate and evaluate solution options and drive consensus among key collaborators • Develop decision frameworks and governance processes for clients when needed • Demonstrate connected experiences through software demos and rapid prototyping • Deliver executive-level software demonstrations, construct future-state customer journey strategies, and develop long-term IT roadmaps • Assist customers, Account Executives, and Professional Services with discovery, analysis, and strategic solution recommendations • Deliver transformational pitches based on live product demonstrations • Discover customer business needs and position Salesforce solutions to achieve business objectives • Build and present customized Salesforce solutions and demonstrations to multiple customer personas • Convey understanding of customer architecture as it relates to Salesforce solutions • Orchestrate and lead cross-functional solution guides aligned to opportunity strategy • Develop and deliver customer-experience narratives supported by Salesforce technologies • Participate in product, sales, and procedural training and certifications

🎯 Requirements

• B.S., M.S. or PhD in Computer Science, Software Engineering or MIS • Knowledge of related applications, relational database and web technology • Solid oral, written, presentation, collaboration and interpersonal communication skills • Ability to work as part of a team to solve technical problems in varied political environments • Minimum of 4 years of professional experience • Salesforce Certifications preferred • Previous experience as a solution/sales engineer for a CRM company or similar technology preferred • Ability to travel based on territory alignment and region

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Incentive compensation may be available • Equity may be available • Participation in product, sales, and procedural training and certifications

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