Production Training Support Communications Analyst

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $71.2k - $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

👻 Ghost score 0%

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GovCIO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

GovCIO is a technology company that specializes in providing digital solutions and IT services to government agencies. Their focus is on transforming public sector operations through innovative technology, thereby enhancing the efficiency and effectiveness of government services.

📋 Description

• Translate technical updates for the Department of VA Veteran Readiness and Employment (VR&E) Readiness and Employment System (RES) into clear, actionable communications • Partner with Agile teams, including Scrum Masters, Product Owners, Business Analysts, and Developers, to understand upcoming technical changes and craft user-friendly communication materials • Prepare release notes, deployment announcements, sprint or PI updates, FAQs, success stories, and readiness materials • Maintain communication timelines aligned to Agile cadences, including sprints, increments, and release cycles • Manage and update communication channels such as intranet pages, email distributions, collaboration platforms, and knowledge repositories

🎯 Requirements

• Bachelor’s degree in communications, or commensurate experience with training and support systems • 5-8 years of work experience • Strong writing and storytelling abilities, especially when simplifying technical concepts for non-technical audiences • Strong organizational skills with the ability to manage multiple communication threads simultaneously • Eagerness to learn technical concepts and collaborate with cross-functional teams • Ability to obtain and maintain a Suitability/Public Trust clearance • Preferred: Experience using collaboration and work-tracking tools (e.g., Jira, Confluence, Teams, SharePoint) • Preferred: 1+ year of experience in software industry using AGILE methods

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