Software Engineer – AI Applications, ServiceNow

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 AI Engineer

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GovCIO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

🏛️ Government

🔒 Cybersecurity

Consulting • Government • Cybersecurity

GovCIO is a technology company that specializes in providing digital solutions and IT services to government agencies. Their focus is on transforming public sector operations through innovative technology, thereby enhancing the efficiency and effectiveness of government services.

📋 Description

• Design, develop, test, deploy, and maintain production-grade applications incorporating generative AI, machine learning, and related AI capabilities • Develop secure AI-enabled applications using LLMs, AI APIs, RAG, agentic workflows, and emerging AI architectures • Integrate AI services with enterprise applications, databases, APIs, document repositories, knowledge bases, and workflow platforms • Develop application services, APIs, user interfaces, data pipelines, and integration components for enterprise AI solutions • Implement identity and access management, data protection, model access controls, prompt/output handling, logging, monitoring, and auditability • Evaluate and integrate commercial, open-source, and cloud-native AI technologies • Implement AI evaluation, testing, observability, performance monitoring, reliability, and continuous improvement mechanisms • Troubleshoot application, integration, data, infrastructure, and AI service issues across development and production environments • Deploy and operate applications in FedRAMP Moderate, FedRAMP High, and GCC High environments • Support SSDLC and DevSecOps practices, including automated build, testing, security scanning, deployment, and release management • Develop and maintain CI/CD pipelines across development, test, staging, and production • Implement infrastructure-as-code and configuration-as-code practices • Support security controls aligned with NIST SP 800-53 and FedRAMP baselines • Participate in vulnerability remediation, patching, configuration management, monitoring, incident response, and operational troubleshooting • Produce technical documentation and evidence for security assessments, ATO activities, configuration management, and operational readiness • Engineer applications for high availability, reliability, scalability, maintainability, and secure operations • Design, configure, develop, integrate, and maintain ServiceNow applications and workflows • Develop ServiceNow solutions using Flow Designer, IntegrationHub, REST/SOAP APIs, Business Rules, Script Includes, Client Scripts, UI Policies, ACLs, tables/data models, notifications, and workflow automation • Develop integrations between ServiceNow and external enterprise, cloud, security, data, and AI services • Apply secure, maintainable, upgrade-compatible ServiceNow development practices • Support troubleshooting, performance optimization, testing, release management, and ongoing ServiceNow maintenance

🎯 Requirements

• Bachelor's with 5 - 8 years (or commensurate experience) • Demonstrated professional software engineering experience developing and supporting enterprise applications • Hands-on experience developing AI-enabled or generative AI applications suitable for production use • Experience with modern programming languages such as Python, Java, JavaScript/TypeScript, C#, or comparable languages • Experience developing RESTful APIs, microservices, web applications, or distributed application architectures • Experience integrating applications with AI/ML services, LLMs, enterprise data sources, or external APIs • Experience deploying, operating, troubleshooting, and maintaining applications in cloud environments • Understanding of FedRAMP Moderate and/or FedRAMP High security requirements and experience working within regulated or security-controlled cloud environments • Knowledge of secure software engineering, DevSecOps, CI/CD, source control, automated testing, vulnerability management, and production application support • Experience engineering or supporting ServiceNow applications, integrations, workflows, or platform capabilities • Strong understanding of application security principles including authentication, authorization, encryption, secrets management, secure APIs, logging, and auditing • Ability to independently investigate complex technical problems and develop practical, secure solutions • Strong written and verbal communication skills with the ability to document architectures, designs, interfaces, operational procedures, and technical decisions • U.S. citizenship is required • Must be able to obtain and maintain a U.S. Government Public Trust clearance • Preferred: experience with Microsoft Azure Government/GCC High, Azure AI services/Azure OpenAI, RAG, semantic search, vector databases, AI agents, AI evaluation, observability, guardrails, Docker, Kubernetes, Terraform, Bicep, ARM templates, NIST SP 800-53, FedRAMP, FISMA, ATO processes, ServiceNow certifications and capabilities, Agile/Scrum/DevSecOps, and full application lifecycle support

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