
1001 - 5000 employees
Founded 2015
📦 Logistics
🏗️ Construction
🏥 Healthcare
💰 Seed Round on 2014-08
Logistics • Construction • Healthcare
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $89k - $134.6k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
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1001 - 5000 employees
Founded 2015
📦 Logistics
🏗️ Construction
🏥 Healthcare
💰 Seed Round on 2014-08
Logistics • Construction • Healthcare
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
• Ensure customers increase the safety, efficiency, and sustainability of their operations with Samsara’s IoT platform • Manage deployment of Samsara technology to large-scale customers • Create launch plans and roadmaps to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions and demonstrate Samsara’s technology • Resolve challenges with executives and day-to-day system users across numerous use cases • Manage multiple customer engagements in parallel • Work cross-functionally with Sales, Support, Sales Engineering, Product, Customer Success, and Support teams • Mentor the wider Customer Success and Support teams • Explain Samsara platform capabilities to customers • Champion and embed Samsara’s cultural principles
• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role • Enterprise SaaS experience preferred • Experience supporting or working with technical products • Strong problem-solving skills • Consultative skills and experience with end-to-end system implementations • Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users • Ability to take initiative and thrive in a fast-paced, change-heavy environment • Diplomacy, tact, and poise under pressure • Bachelor’s degree from a 4-year institution • Experience serving and supporting large-scale business solutions at Fortune 500 companies preferred • Ability to secure and maintain the legal right to work at Samsara and in the specified work location
• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support • In-person office option • Equal opportunity and reasonable accommodations
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