Enterprise Implementation Consultant – Public Sector

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $89k - $119.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

Apply Now
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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Help enterprise public-sector customers deploy and adopt Samsara’s IoT solutions • Own customer relationships and ensure successful solution deployments • Manage technology deployments for large-scale customers and accelerate time to value • Create launch plans and roadmaps to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions and demonstrate Samsara technology to executives and day-to-day users • Manage multiple customer engagements in parallel • Collaborate cross-functionally with Sales, Support, Sales Engineering, Product, Customer Success, and Support teams • Mentor wider Customer Success and Support teams • Explain Samsara platform capabilities to diverse customers • Champion Samsara’s cultural principles

🎯 Requirements

• 3+ years of experience in a senior Customer Success, account management, or strategic consulting role • Experience supporting or working with technical products • Strong priority management and high emotional intelligence • Strong problem-solving skills • Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users • Ability to take initiative and thrive in a fast-paced, change-heavy environment • Diplomacy, tact, and poise under pressure • Bachelor’s degree from a 4-year institution • Candidates must reside in the US, excluding Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • Remote work support • In-person office option • Equal opportunity employment • Reasonable accommodations throughout the recruiting process

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