Implementation Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $89k - $134.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Advise and guide Mid-Market customers through onboarding, adoption, advocacy, and renewal • Manage deployment of Samsara’s IoT technology for fleet and industrial assets • Own customer relationships and ensure successful solution deployment • Create launch plans and roadmaps to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions and demonstrate Samsara technology to executives and day-to-day users • Juggle multiple customer engagements in parallel • Work cross-functionally with Sales, Support, Sales Engineering, and Product • Understand Samsara platform capabilities and explain them to customers • Champion and embed Samsara’s cultural principles

🎯 Requirements

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role • Experience supporting or working with technical products • Excellent consultative skills with experience in end-to-end system implementations • Proven ability to build trust and communicate effectively with executives, Product and Engineering leadership, and software users • Strong priority management and high emotional intelligence • Bachelor’s degree from a 4-year institution • Experience serving a large and complex customer base in B2B SaaS preferred • Well-versed in cloud software, networking, automation, or control systems preferred • Experience with integration projects and ability to comprehend RESTful APIs • Experience with scripting languages such as Python is a plus • IoT, hardware, vehicles, or general tinkering experience is a plus • Background in Fleet, Logistics, Supply Chain, Telematics, Manufacturing, or general operations is a plus • Legal right to work at Samsara and in the specified work location

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model • In-person office option for those who prefer it