Patient Access Representative

🔥 21 hours ago

🧀 Wisconsin – Remote

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💵 $16 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Sanford Health

Sanford Health

10,000+ employees

Founded 1894

🛡️ Insurance

🏥 Healthcare

⚕️ Healthcare Insurance

Insurance • Healthcare • Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Function as a resource for employees, internal departments, and outside customers • Be familiar with all areas of the department and fill in, answer questions, and assist in resolving departmental issues • Assist with new employee orientation and serve as a mentor • Provide oversight of work tasks and adjust staffing to ensure appropriate coverage when needed • Assist with ongoing department education and training • Develop training curriculum and materials as needed • Facilitate change and ensure adoption of new processes • Assist in managing productivity and department reports

🎯 Requirements

• High school diploma or equivalent preferred • Associate degree preferred • Two years of One Chart or similar electronic medical records (EMR) experience required • Five years of customer service experience preferred • Previous healthcare experience required • Must be able to work independently without much supervision and accept accountability for individual tasks • Excels in customer service skills • Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills

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