Student Engagement Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Saybrook

Saybrook

1 - 10 employees

Founded 1990

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Saybrook is a private equity and investment firm founded in 1990 that focuses on lower-middle-market companies with operational or capital-structure complexity. The firm operates dedicated private equity, infrastructure, and technology arms that target supply-chain, logistics, and real-estate-related opportunities; it also provides consulting and advisory services (turnaround, capital structure, ERP/systems) and invests in/operates marketplace platforms for warehouse space. Saybrook works with management teams, institutional investors, and transportation stakeholders to improve the flow of goods and deploy capital in infrastructure and technology solutions.

📋 Description

• Link Student Life, Admissions, and Academic Affairs to ensure a seamless transition from prospective status to engaged university community membership • Guide prospective students through admissions and financial aid navigation • Connect students with academic advisors for course scheduling • Provide front-line financial aid support, including FAFSA completion, eligibility requirements, and application deadlines • Collaborate with Academic Advisors to align new students’ course schedules with degree requirements and career aspirations • Offer individualized support and connect students with university resources • Lead the Student ID process for new students • Own the New Student Onboarding process • Develop and implement student engagement programs, including welcome-back week, key university learning experiences, and milestone academic events • Organize workshops and events supporting student success and financial literacy • Coordinate with Admissions, Student Life, and Academic Affairs on recruitment, retention, and engagement strategies • Support university programs and events, including Weeks of Welcome, Commencement, University Learning Experiences, recruitment, informational sessions, and mixers • Complete internal financial training (Canvas: FA 101) for financial aid policy compliance • Generate reports on programming, retention, and admissions conversion rates for university leadership • Participate in strategic planning and continuous improvement related to student retention • Work with university leadership to implement retention best practices promoting diversity, equity, inclusion, and belonging

🎯 Requirements

• Bachelor’s degree in Education, Counseling, Student Affairs, Higher Education Administration, or a related field from a regionally accredited institution • Master’s preferred • 3+ years of experience in higher education, student services, admissions, financial aid, or a similar role • General understanding of financial aid processes, admissions procedures, and student support services • Strong interpersonal and communication skills, with the ability to build relationships with diverse student populations • Excellent organizational skills and attention to detail • Ability to work collaboratively across departments to enhance student success • Technological proficiency, including familiarity with Student Information Systems (SIS), financial aid platforms, and CRM tools such as Salesforce and Campus Nexus • Strong commitment to supporting student success and well-being • Excellent written and verbal communication skills, with the ability to clearly convey complex information • Ability to troubleshoot and resolve student issues efficiently • Capable of managing multiple priorities in a dynamic environment • Candidates must demonstrate critical thinking, problem-solving, and effective communication through hypothetical interview scenarios

🏖️ Benefits

• generous paid time-off • medical and dental insurance coverage • life and disability insurance • retirement plan with employer contribution • multiple flexible spending accounts • tuition reimbursement • Additional compensation factors may impact total compensation

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