Creator Relations Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Scale Media

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

👥 B2C

🛍️ eCommerce

🧘 Wellness

B2C • eCommerce • Wellness

Scale Media is a direct-to-consumer digital brand platform and multi-brand company that builds, markets, and sells health, wellness, and beauty products. The company operates a portfolio of brands including 1MD Nutrition, Hair La Vie, Live Conscious, Tru Alchemy, and Essential Elements, offering supplements, hair care, and skin care products alongside health- and fitness-related content and tools. Scale runs the Scale Platform — an integrated environment combining product development, operations, and digital marketing — to drive e-commerce growth and improve the online customer experience.

📋 Description

• Develop a scalable TikTok creator relations program and framework, including recruitment, onboarding, tiering, and commission structures • Design and refine outreach templates, qualification benchmarks, and follow-up procedures to maintain a strong pipeline of high-potential creators • Evaluate and implement outreach automation and TikTok Shop Creator Center tools to streamline creator recruitment and engagement • Create a lively, supportive creator community and provide personalized creator support to help creators reach their GMV potential • Identify, qualify, and onboard high-performing TikTok creators aligned to each brand's category and audience • Foster lasting creator partnerships to strengthen loyalty, encourage retention, and promote recurring collaborations • Develop product briefs, discount frameworks, and content guidelines that help creators produce converting content • Track creator and content performance through TikTok Shop Creator Center and other analytics tools, refining strategy based on results • Manage product seeding initiatives and coordinate creator launches around trend cycles, promotions, and product drops • Conduct competitor benchmarking and trend analysis to identify high-potential niches and content formats • Design tiered commission models to reward top performers and motivate mid-tier creator engagement • Build and manage a team over time, including hiring, coaching, and overseeing outreach specialists or coordinators • Optimize outreach strategies and processes to scale creator recruitment while maintaining quality • Partner with Brand and Creative teams to align creator content with brand voice, claims, and compliance requirements • Report program performance, creator GMV, and community health to leadership regularly

🎯 Requirements

• Experience building or scaling a TikTok Shop creator or affiliate program, with a track record of measurable sales growth • Experience managing a large creator or affiliate network at scale • Familiarity with TikTok Shop Creator Center and other creator/affiliate platforms, such as Shopify Collabs and Social Snowball, and analytics tools • Experience designing tiered commission models and discount frameworks • Experience developing product briefs and content guidelines that drive conversion • Experience managing or coaching a team, or clear readiness to build one over time • Comfortable with outreach automation tools and optimizing recruitment funnels for efficiency • Experience working in regulated health, wellness, supplements, or another claims-sensitive category is a plus • Strong organizational skills to manage many creator relationships and campaigns at once • Ability to work in a fully remote environment • Comfortable working west coast (PST) hours until 4:30pm PST • Legally authorized to work in the US for any employer • No visa sponsorship requirement

🏖️ Benefits

• Excellent Medical, Dental, Vision and Life insurance • Fully remote work arrangement • Monthly WFH stipend • Generous Paid Time Off program • Discounted Products • An amazing team to work alongside