National Account Manager I – WFS

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $76.4k - $154.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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University of Phoenix

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1976

📚 Education

👥 B2C

💰 $127.1k Venture Round - University of Phoenix on 2020-04

Education • B2C

University of Phoenix is an online university that offers flexible, career-focused degree programs and certificates from associate through doctoral levels. The institution emphasizes online, competency-based and direct-assessment learning formats designed for working adults, with programs in fields such as business, healthcare, information technology, education, nursing, psychology, and criminal justice. The university also provides student resources, employer tuition solutions, military support, and tools for transfer credits and financial aid.

📋 Description

• Collaborate with Account Executives to transition newly signed accounts post-sale and ensure a consistent, high-quality client experience • Identify, develop, and nurture relationships with 40–45 small, midsized, and enterprise corporate/government accounts • Provide direct sales, solution selling, ongoing relationship management, and account management support to drive increased revenue • Represent the University within the corporate and higher education community to increase awareness of University of Phoenix and its educational programs • Interact directly with corporate client stakeholders to address and resolve product and service questions and requests • Collaborate with senior leadership and Account Executives to secure and launch clients • Develop and execute account plans and client engagement, marketing, promotional, and event strategies • Serve as account owner and develop strategic engagement plans for corporate and government clients • Develop and deliver presentations to corporate client stakeholders and influencers • Maintain knowledge of markets, segments, and organizations to identify potential clients aligned with strategic objectives • Collaborate with internal stakeholders, employer clients, and University Academics to provide relationship management and identify client-focused academic offerings • Provide weekly progress reports to senior leadership against account performance targets • Update account plans in sales tracking platforms and prepare internal and external account review materials • Maintain knowledge of applicable markets and degree programs and ensure regulatory compliance • Execute engagement strategies across clients’ geographic footprints and define effective communications cadence and format • Serve as a B2B resource for Account Specialists to uncover direct student engagement opportunities • Attend approved Workforce Solutions events, including weeknights and weekends, and organize client events with leadership and corporate clients • Schedule and guide Engagement Representatives to fulfill agreed-upon event strategies • Perform other duties as assigned or apparent

🎯 Requirements

• Bachelor’s degree • Three (3) years of related experience managing corporate relationships; business development and/or sales experience of non-tangible or service-oriented items • One (1) year of experience in the higher education market and industry, particularly as it relates to adult learners • Customer service oriented and able to achieve high levels of employer client tuition program satisfaction • Proficient in MS Office • Able to effectively manage and perform work remotely from a home-based office with limited local supervision and maintain consistent accountability for key performance outcomes • Exceptional presentation skills to present to large audiences • Strong business acumen and ability to recognize and strategically pursue marketing and business development opportunities • Able to quickly assess information, anticipate issues and outcomes, and make effective decisions • Excellent interpersonal, presentation, and analytical skills • Detail-oriented with strong organizational skills and excellent implementation of tasks/projects; strong commitment to quality and accuracy • Proven results in business development, specifically solution selling methodology • Able to multi-task and meet daily/weekly deadlines • Reliable transportation to attend client and/or community meetings or events • Availability for approved events outside standard business hours, including weeknights and weekends, with possible out-of-local or out-of-state travel

🏖️ Benefits

• Annual Bonus Award • Medical, dental and vision plans • Flexible Spending Accounts • Health Savings Accounts • Life and Disability insurance • Wellness incentive program • Competitive 401(k) employer match • Substantial tuition discount for you and eligible dependents • Generous time off package, including paid vacation, sick time and company holidays • Fully remote, work-from-home environment • Tuition vouchers for employees and their qualified family members • Recognition program • Learning and development tools