National Account Manager I – WFS

🕒 August 20

🌵 Arizona – Remote

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💵 $76.4k - $154.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 23%

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Logo of University of Phoenix

University of Phoenix

5001 - 10000 employees

Founded 1976

📚 Education

👥 B2C

💰 $127.1k Venture Round - University of Phoenix on 2020-04

Education • B2C

University of Phoenix is an online university that offers flexible, career-focused degree programs and certificates from associate through doctoral levels. The institution emphasizes online, competency-based and direct-assessment learning formats designed for working adults, with programs in fields such as business, healthcare, information technology, education, nursing, psychology, and criminal justice. The university also provides student resources, employer tuition solutions, military support, and tools for transfer credits and financial aid.

📋 Description

• Collaborate with Account Executives and senior department leadership to transition, secure, and launch newly signed clients • Identify, develop, and nurture relationships with 40–45 small, midsized, and enterprise corporate and government accounts • Provide direct sales, solution selling, account management, and ongoing relationship management to drive revenue • Serve as account owner across a portfolio of corporate and government clients • Develop and execute account plans and strategies covering client engagement, marketing, promotional, and event strategies • Triage and resolve client requests, questions, and service issues • Develop and deliver presentations to corporate client stakeholders and influencers • Maintain knowledge of markets, segments, segment organizations, and University degree programs • Collaborate with internal stakeholders and University Academics to provide product insight and develop client-focused academic offerings • Provide senior leadership with weekly progress reports against account performance targets • Update account plans in the appropriate sales tracking platform and prepare internal and external account review materials • Execute engagement strategies across clients’ geographic footprints and define communication cadence and format • Serve as a B2B resource for Account Specialists to uncover direct student engagement opportunities • Organize and prepare for approved client events and guide Engagement Representatives • Represent the University within corporate and higher education communities to increase awareness of University of Phoenix and its educational programs • Perform other duties as assigned or apparent

🎯 Requirements

• Bachelor’s degree • Three (3) years of related experience managing corporate relationships; business development and/or sales experience of non-tangible or service-oriented items • Master’s Degree in relevant field (e.g. Business, Management, Marketing) • One (1) year of experience in the higher education market and industry, particularly as it relates to adult learners • Customer service oriented and able to achieve high levels of employer client tuition program satisfaction • Proficient in MS Office • Able to effectively manage and perform work remotely from a home-based office with limited local supervision and maintain consistent accountability for key performance outcomes • Exceptional presentation skills to present to large audiences • Strong business acumen and ability to recognize and strategically pursue marketing and business development opportunities • Able to quickly assess information, anticipate issues and outcomes, and make effective decisions • Excellent interpersonal, presentation, and analytical skills • Detail-oriented with strong organizational skills and excellent implementation of tasks/projects; strong commitment to quality and accuracy • Proven results in business development, specifically solution selling methodology • Able to multi-task and meet daily/weekly deadlines • Reliable transportation to attend client and/or community meetings or events • Ability to attend approved events outside standard business hours, including weeknights and weekends, with possible out-of-local or out-of-state travel • Compliance with applicable regulations, including no-solicitation limitations, University program participation limitations, and third-party administrator processes

🏖️ Benefits

• Annual Bonus Award • Medical, dental and vision plans • Flexible Spending Accounts • Health Savings Accounts • Life and Disability insurance • Wellness incentive program • Competitive 401(k) employer match • Substantial tuition discount for you and eligible dependents • Generous time off package, including paid vacation, sick time and company holidays • Competitive, comprehensive total rewards package designed to support health, financial, educational and work-life balance goals • Fully remote, work-from-home environment • Tuition vouchers for employees and their qualified family members • Effective recognition program • Learning and development tools

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