Business Strategy – Operations Lead

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Scale to Win

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

🤝 B2B

SaaS • B2B

Scale to Win is a political organizing and fundraising technology platform that provides two main products: Scale to Win Text (an all-in-one SMS/texting tool) and Scale to Win Dialer (a calling/dialer tool). The platform is built for organizers, campaigns, nonprofits, unions, and advocacy organizations, and was founded by veterans of Democratic and progressive campaigns. Key features include high deliverability, support for shortcode, toll-free and 10DLC numbers, integrations with ActBlue and NGP VAN, pay-as-you-go pricing, low per-message and per-call rates, script templates, advanced reporting, audience targeting, voicemail drops, and support during high-volume events like GOTV and fundraising drives. The company emphasizes scalability, security, and responsive client support and has case studies showing use in political campaigns and grassroots fundraising.

📋 Description

• Conduct strategic analyses to evaluate and help execute entry into new geographic markets, verticals, or product segments • Analyze trends and identify opportunities for process and strategy improvement • Model, evaluate, and optimize pricing strategies and commercial structures • Analyze company-wide performance metrics and present executive-level recommendations • Define, validate, and track core business performance metrics with the data team • Serve as a strategic operator for ambiguous or high-stakes situations • Execute high-priority initiatives from inception to completion, including product launches and corporate scaling frameworks • Design and manage systems for evaluating company performance against corporate goals • Build dashboards, refine success metrics, audit data accuracy, and run executive cadences • Build operational infrastructure, cross-departmental playbooks, and business performance dashboards • Align and collaborate with cross-departmental stakeholders on unified business metric definitions

🎯 Requirements

• 5+ years of experience in business operations, strategy, or cross-functional execution in fast-paced, complex, or high-growth environments • Ability to process complex, ambiguous business problems and translate them into actionable, scalable operational plans • Track record of guiding cross-functional initiatives from concept to delivery • Ability to manage ownership across distinct business domains and prioritize effectively • Exceptional emotional intelligence and relationship-building skills • Strong data analysis capability, including modeling business outcomes, pricing frameworks, or performance metrics using Excel or similar tools • Experience defining reporting requirements and building dashboards with BI tools or advanced spreadsheets • Builder mindset and ability to design processes from the ground up and pivot quickly • Motivation by the company’s progressive mission • SQL proficiency is nice to have • User-level familiarity with CRM platforms or GTM tech stacks such as HubSpot is nice to have • Must be currently authorized to work in the United States on a full-time basis • Visa sponsorship is unavailable

🏖️ Benefits

• Discretionary bonus eligibility • 401k matching up to 6% after a provisional period • Ten paid company holidays • Two floating holidays • A week and a half-long holiday break at the end of the year • Generous paid vacation, up to 24 days a year with time accrued monthly • Paid sick leave • Paid short-term medical, caregiver, bereavement, and other personal leave • 16 weeks of paid parental leave • Additional 4 weeks of part-time, fully-paid flex time for new parents • Fully-paid premium, $0 deductible medical insurance for employees and dependents • Dental and vision insurance • Remote working with flexible working conditions • Home office setup stipend • Company computer • 25,000 free texts annually to donate to a nonprofit of choice • Annual $2,000 professional development stipend