Senior Manager, SAP Business Process Order Management O2C

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RTX

10,000+ employees

🚀 Aerospace

🎖️ Defense

🏭 Manufacturing

💰 $200k Grant - RTX on 2024-11

Aerospace • Defense • Manufacturing

RTX is a multinational aerospace and defense company that brings together aviation and defense businesses—including Collins Aerospace, Pratt & Whitney and Raytheon—to design, manufacture and service aircraft engines, auxiliary power units, integrated aerospace systems and defense solutions. The company focuses on advancing technologies that power flight, strengthen national security and support government and commercial customers worldwide, with a global presence across the Americas, Asia-Pacific, Europe, the Middle East and Africa. RTX emphasizes engineering, manufacturing, and research to solve complex technical challenges for aviation and defense.

📋 Description

• Drive business processes for the Opportunity to Cash workstream across customer management, order management, and order pricing • Partner with Digital and business units to evaluate and implement SAP and complementary tools for process optimization • Analyze blueprinting recommendations with business-unit workstream leads to support Global Design strategic goals • Maintain the Business Process Hierarchy • Maintain the project plan for assigned responsibilities • Lead planning to establish scope, timelines, and resource plans for assigned Opportunity to Cash processes • Drive blueprinting execution, including global process designs, standardized metrics and reporting, common information model design, global template development, and readiness testing • Partner with business units and the system integrator across project phases • Travel approximately 10–25%, primarily to RTX sites between Texas and Connecticut

🎯 Requirements

• University degree and minimum 10 years of relevant experience, or advanced degree in a related field and minimum 7 years of experience, or 14 years of relevant experience in the absence of a degree • Experience with large-scale SAP system implementation projects • Experience with quote and order management, customer management, order pricing, and returns management • Experience communicating across disciplines and with executive leaders while influencing adoption of new concepts, practices, and approaches • Cross-functional knowledge of multiple work areas preferred • CORE or equivalent and project management expertise preferred • Understanding of SAP integrations and handoff points between R2R, O2C, and P2S preferred • Ability to work effectively in a matrixed team environment and manage multiple activities concurrently preferred • Ability to translate strategy into goals, tactics, action plans, and deliverables and report progress preferred • U.S. citizenship required

🏖️ Benefits

• Medical, dental, and vision insurance • Three weeks of vacation for newly hired employees • Generous 401(k) plan with employer matching funds and separate employer retirement contribution • Lifetime Income Strategy option • Tuition reimbursement program • Student Loan Repayment Program • Life insurance and disability coverage • Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection • Birth, adoption, and parental leave benefits • Ovia Health, fertility, and family planning • Adoption Assistance • Autism Benefit • Employee Assistance Plan, including up to 10 free counseling sessions • Healthy You Incentives wellness rewards program • Doctor on Demand virtual doctor visits • Bright Horizons child and elder care services • Teladoc Medical Experts second opinion program • Flexible work schedules • Employee Scholar Program • Paid time off and holidays • Potential annual short-term and/or long-term incentive compensation programs (not guaranteed)

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