Senior Manager, SAP Business Process Order Management O2C

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RTX

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2020

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Drive business process for the Opportunity to Cash workstream across customer management, order management, and order pricing • Partner with Digital and business units to evaluate and implement SAP and complementary tools for process optimization • Analyze blueprinting recommendations with business-unit workstream leads to support Global Design strategic goals • Maintain the Business Process Hierarchy • Maintain the project plan for assigned responsibilities • Lead planning to establish scope, timeline, and resource plans for assigned Opportunity to Cash processes • Drive blueprinting activities, including global process designs, standardized metrics and reporting, common information model, global template, and readiness testing • Partner with business units and the system integrator across project phases • Communicate across disciplines and with executive leaders while influencing adoption of new concepts and practices • Align strategy with specific goals, tactics, action plans, and deliverables; track and report progress at executive and working-team levels • Travel approximately 10–25%, primarily to RTX sites in Texas and Connecticut

🎯 Requirements

• University degree and minimum 10 years of prior relevant experience, or an advanced degree and minimum 7 years of experience, or 14 years of relevant experience without a degree • Experience with large-scale SAP system implementation projects • Experience with quote and order management, customer management, order pricing, and returns management • Experience communicating across disciplines and with executive leaders • Ability to influence adoption of new concepts, practices, and approaches • Cross-functional knowledge of multiple work areas preferred • CORE or equivalent and project management expertise preferred • Understanding of SAP integrations and handoff points between R2R, O2C, and P2S preferred • Ability to work effectively in a matrixed team environment and manage multiple concurrent activities • Ability to travel approximately 10–25% • U.S. citizenship required because access to certain systems is limited to U.S. citizens • Ability to work from one of the 50 U.S. states, excluding U.S. territories

🏖️ Benefits

• Medical, dental, and vision insurance • Three weeks of vacation for newly hired employees • Generous 401(k) plan with employer matching funds and separate employer retirement contribution • Lifetime Income Strategy option • Tuition reimbursement program • Student Loan Repayment Program • Life insurance and disability coverage • Optional pet, home and auto, additional life and accident, critical illness, group legal, and ID theft protection coverages • Birth, adoption, and parental leave benefits • Ovia Health, fertility, and family planning • Adoption Assistance • Autism Benefit • Employee Assistance Plan, including up to 10 free counseling sessions • Healthy You Incentives wellness rewards program • Doctor on Demand virtual doctor visits • Bright Horizons child and elder care services • Teladoc Medical Experts second opinion program • Paid time off and holidays • Flexible work schedules • Employee Scholar Program • Potential eligibility for annual short-term and/or long-term incentive compensation programs