VP, Operations Officer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $123.9k - $183.4k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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Logo of SCP Health

SCP Health

5001 - 10000 employees

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

SCP Health is a physician-led clinical services company that provides emergency medicine, hospital medicine, critical care, hospital-at-home, and connected care solutions to hospitals and health systems across the U. S. The organization combines clinical leadership, national resources, AI-supported scheduling and analytics, and outsourcing/insourcing models to improve quality, staffing, and operational performance while offering recruiting, training, documentation, and revenue cycle support.

📋 Description

• Build and maintain consensus, alignment, and focus on priorities and objectives across service delivery teams. • Deliver timely, thorough, consistent, clear, and effective communication to internal stakeholders, employees, providers, medical directors, and client representatives. • Provide direction, guidance, and influence over designated field operations personnel. • Build and lead a high-performance workplace culture supporting employee satisfaction, retention, and productivity. • Ensure delivery of practice management services consistent with contractual obligations. • Establish and execute shared goals and strategic priorities with client service teams, Staffing Operations, Value-based Services, and Central Office departments. • Develop and maintain collaborative relationships with key client representatives and industry leaders. • Oversee practice productivity improvement initiatives. • Direct and lead new-client onboarding. • Collaborate with Physician leadership and department representatives on training, mentorship, and leadership development programs for practice Medical Directors. • Contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes. • Achieve revenue, expense, and margin targets within budget constraints. • Coordinate significant issues, opportunities, threats, and initiatives across co-located SCP EM, HM, and ICU practices. • Ensure practices have the necessary resources, priorities, and action plans to influence client value perceptions. • Identify, lead, and deploy new eHealth solutions with ROI measurement. • Contribute to growth strategy development and sales target identification and pursuit. • Ensure appropriate use of Company technology resources and integrity of Group data. • Ensure compliance with legal and regulatory standards. • Monitor performance measures including gross margin, expenses, cost per RVU, client satisfaction, contract retention, provider coverage, receivables, medical records, patient satisfaction, and value-based services.

🎯 Requirements

• Strong and effective leadership and management capabilities. • Highly efficient and organized. • Excellent verbal and written communication skills. • Consistently accountable, responsible, and responsive. • Able to set priorities and demonstrate sound judgment in handling complex situations. • Comfortable and effective in building highly trusted working relationships at all levels and with clinicians. • Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience. • Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space and/or executive-level responsibility over the operation of multi-site, multi-specialty medical practices. • Previous clinical or healthcare experience is a plus. • Prior extensive responsibility over a P&L in a patient care related business is preferred. • Travel expected for company and departmental meetings, training, events, and conferences, sometimes requiring overnight stays.

🏖️ Benefits

• Strong track record of providing excellent work/life balance. • Comprehensive benefits package and competitive compensation. • Inclusive culture of belonging and empowerment through core values of collaboration, courage, agility, and respect. • Medical, dental, and vision insurance. • 401(k) plan with a company match. • Paid time off and holidays. • Professional development support. • Employee wellness resources.

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