Manager – Centralized Referrals

🔥 0 minutes ago

🏄 California, Connecticut, +7 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote

💵 $70k - $82k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Schweiger Dermatology Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

💄 Beauty

🧘 Wellness

💰 $100M Private equity on 2018-06

Healthcare • Beauty • Wellness

Schweiger Dermatology Group is a national dermatology practice founded to provide fast, accessible, and high-quality skin care. It operates hundreds of clinics across many U. S. states offering board-certified medical, surgical, and cosmetic dermatology services as well as allergy testing and treatment, telehealth visits, skincare product retail, and clinical trials. The group emphasizes quick appointments, accepts most insurance plans, and provides both in-person and virtual care focused on skin disease treatment, skin cancer screening and removal, and aesthetic procedures.

📋 Description

• Build and lead Schweiger’s new Centralized Referral Team • Manage the end-to-end referral loop, including receiving referrals, contacting patients, booking visits, confirming bookings with referring practices, notifying providers, and sending visit notes and pathology results • Lead five agents at launch across in-house staff and an outsourced partner • Hire, train, coach and set daily goals for the team • Maintain consistent quality and tone across in-house and outsourced teams • Work with Parakeet to determine which tasks automation handles and monitor completion rates • Establish and adjust referral prioritization rules based on data • Help stand up and manage the CRM tracking referrals, contact attempts, bookings and close-outs • Build relationships with referring practices, handle escalations and monitor referral volume • Collaborate with Patient Support Center, revenue cycle, clinic operations, Integration and Training, and providers • Route non-referral faxes, including records requests, prior authorizations and labs, to the appropriate owner • Attend in-person team meetings or events when required by business needs

🎯 Requirements

• 3+ years leading a team in patient access, referral management, scheduling or a similar high-volume healthcare operation • Experience managing outsourced or offshore staff alongside in-house employees • Working knowledge of referrals, authorizations, insurance basics and EHR/practice management systems (ModMed a plus) • Comfort with CRMs, workflow tools and automation • Ability to pick up new tools quickly • Experience running a team on metrics, setting targets, checking them weekly and acting on results • Experience launching or rebuilding a process and making it stick • Working knowledge of HIPAA & OSHA compliance

🏖️ Benefits

• Medical (Virtual Care included) • HSA/FSA • Dental • Vision • 401K after 30 days of employment • Company Sponsored Short Term Disability (Only applicable for non-California employee) • Pre-tax savings available for public transit commuters • Birthday as an additional personal holiday • Employee discounts on Schweiger skin care products & cosmetic services

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume