SAP Master Data Analyst – Service Management

🕒 September 17

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📉 Data Analyst

👻 Ghost score 11%

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Sciens Building Solutions

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<Sciens Building Solutions> Sciens Building Solutions provides comprehensive fire and life safety, security, and building protection services for commercial, institutional, and government clients. Their offerings include design, installation, maintenance, testing, and monitoring of fire alarm and detection systems, fire sprinkler and suppression systems, kitchen hood systems, fire extinguishers, emergency lighting, and central station monitoring. They also offer a managed service platform (Sciens Service Suite) that consolidates billing, local expert support, and ongoing compliance and service management across multiple locations in the U. S.

📋 Description

• Develop and implement a robust master data governance framework • Define, document, and enforce master data policies, procedures, and standards • Lead initiatives to improve data quality and resolve data-related issues • Govern, maintain, and improve service master data in SAP S/4HANA • Define standards for business partners, products, equipment, functional locations, installed bases, serial numbers, contracts, warranties, maintenance plans, and billing plans • Analyze relationships among customers, assets, products, contracts, warranties, and service organizations • Lead or support conversion of service master and transactional data into SAP S/4HANA • Define source-to-target mappings, transformation rules, validation criteria, and reconciliation requirements • Coordinate extraction, transformation, validation, loading, mock conversions, dress rehearsals, cutover, and post-load validation • Maintain and validate service requests, notifications, orders, maintenance orders, confirmations, technician assignments, time recordings, parts, goods movements, subcontracting, contracts, warranty claims, billing, invoices, credit memos, and accounting postings • Reconcile service execution with inventory, controlling, revenue, cost, billing, and profitability data • Identify and use standard SAP S/4HANA CDS views for service master and transactional data • Support custom analytical queries and reusable data models • Use released APIs and data models consistent with clean-core principles • Build datasets for service operations, asset management, field service, parts usage, contract compliance, billing, conversion, and maintenance • Define data-quality rules, validation controls, reconciliation procedures, ownership, and stewardship • Support cleansing, remediation, exception reporting, periodic reviews, and corrective-action tracking • Establish procedures for creating, changing, extending, blocking, and retiring service master records • Review and validate data-change requests and coordinate approvals • Maintain work instructions, operating procedures, and maintenance documentation • Support mass-maintenance activities, testing, reconciliation, post-go-live stabilization, and continuous improvement • Partner with Service Process Owners, Field Service, Customer Service, Asset Management, Finance, Controlling, Supply Chain, SAP functional teams, data engineers, and analytics teams • Translate service requirements into SAP data, conversion, and maintenance requirements • Present data-quality issues, conversion results, reconciliation findings, root causes, and recommendations • Support system upgrades, migrations, and implementations by ensuring master data readiness and compliance • Troubleshoot and resolve master-data issues within the SAP environment

🎯 Requirements

• Bachelor’s degree in Information Systems, Business Administration, or a related field • Five (5)+ years of experience in SAP master data management • Proven experience in the service industry or similar fast-paced, customer-focused environments • Proficiency in SAP MDG (Master Data Governance), SAP S/4HANA, and related tools • Strong understanding of master data domains, such as customer, vendor, material, and finance data • Familiarity with data quality tools and methodologies • Excellent communication, leadership, and stakeholder management skills • Strong analytical and problem-solving abilities • Ability to manage multiple priorities and drive results in a dynamic environment • Certification in SAP Master Data Governance or related modules preferred • Experience in leading data migration projects for SAP implementations preferred • Knowledge of service industry processes and best practices preferred

🏖️ Benefits

• Competitive salary based on qualifications • Paid time off plan and holidays • 401(k) matching • Short term and long-term disability • Medical, dental, and vision plans with options • Life insurance • Company laptop • Professional career development opportunities • Tuition reimbursement program

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