Country Manager

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 10%

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SCOPE Eyecare & Healthcare

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

🍽️ Food & Beverage

🏭 Manufacturing

🏥 Healthcare

Food & Beverage • Manufacturing • Healthcare

SCOPE Eyecare & Healthcare is a company that specializes in providing a range of eye care products, particularly aimed at managing ocular surface diseases. They offer a variety of preservative-free ocular lubricants under brands such as HYLO, Hycosan, and OPTASE, targeting severe dry eye disease, MGD, and Blepharitis. Their product line includes eye drops, eyelid wipes, and dietary supplements to support eye health. With a presence in Ireland and the UK, SCOPE Eyecare & Healthcare supports clinicians and patients by offering high-quality eye care solutions and conducting seminars on well-being related to dry eye conditions.

📋 Description

• Own the US business plan, annual budget and P&L, delivering revenue, gross margin, operating profit and cash targets • Translate Scope’s group strategy into a three-year US growth strategy, annual operating plan and capability roadmap • Lead monthly business reviews, rolling forecasts and annual planning with Group Finance • Oversee governance of the US legal entity, including contracts, insurance, risk management and US employment and commercial law compliance • Set priorities and allocate resources across the US business • Lead the Head of Sales and national field sales organisation • Shape field coverage, territory design and call strategy • Own the US sales incentive plan with People & Culture and Finance • Drive sales effectiveness through CRM discipline, KPIs, field coaching and performance reviews • Support professional education and engagement with optometrists and ophthalmologists • Lead key accounts across eye care and retail channels • Build joint business plans with strategic accounts and own trade terms, contract negotiations and trade spend • Manage wholesaler and distributor relationships • Own Amazon and e-commerce performance, marketplace health, pricing integrity, reviews, content and brand protection • Adapt global brand strategy to US customers, channels and consumers • Manage the US marketing budget and return on investment • Lead US product launches from readiness through activation and post-launch review • Ensure promotional materials and claims complete medical, regulatory and legal review • Build relationships with key opinion leaders and professional bodies • Support clinical evidence, professional education and medical information activity • Ensure adverse event and product complaint reporting is handled correctly • Coordinate US quality and regulatory operations with group teams • Ensure FDA compliance for OTC drugs, medical devices and dietary supplements • Lead responses to recalls, FDA inspections, warning letters and other compliance issues • Oversee US supply chain, demand planning, S&OP, inventory and product availability • Manage 3PL and warehousing partners, inbound logistics, import, customs and outbound distribution • Lead customer service and order-to-cash, including orders, returns, deductions, chargebacks and credit control • Drive service, cost and working-capital improvements • Build and lead a high-performing US leadership team • Shape organisation design, hiring, objectives, accountability, development and succession planning • Build engagement, retention and organisational resilience while ensuring HR practices meet US employment law • Bring US customer and market insights into Scope’s product pipeline • Run the business using data, reporting and forecasting • Champion AI, digital tools and automation • Represent Scope with industry bodies and maintain close US-Ireland collaboration

🎯 Requirements

• MBA or equivalent business qualification required • Extensive senior general management experience, typically acquired over many years of affiliate or business-unit leadership experience in consumer healthcare, OTC, pharmaceutical, medical device or eyecare • Proven experience leading a US affiliate, subsidiary or business unit of an international company, ideally with a European headquarters • Strong commercial background, mainly in sales leadership, with full P&L and budget ownership • Extensive US pharmacy and mass retail experience, including national accounts such as CVS, Walgreens, Walmart, Kroger and Target • Deep understanding of US retail, including category reviews, planograms, trade spend, promotions, deductions and retailer compliance • Strong eye care experience and credibility among optometrists, ophthalmologists and eye care practices • Experience growing business with optical retail chains, buying groups and practice networks across OD/MDs • Track record leading and developing a national field sales organisation, including sales managers • Hands-on experience with US quality and regulatory matters, including FDA inspections, recalls or warning letters • Experience overseeing supply chain, 3PL warehousing, logistics and customer service operations • Experience with smaller fast-growing companies and larger organisations, US product launches, Amazon and e-commerce, and wholesaler relationships is desirable • Strong business acumen, financial literacy, commercial judgement and negotiation skills • Clear, confident communication and comfort presenting to a leadership board • High emotional intelligence and ability to build trust • Calm under pressure with a problem-solving, solution-focused mindset and strong planning skills • Progressive, curious and an early practical adopter of AI and digital tools • Visible, hands-on leadership style • Authorised to work in the United States • Willingness to travel regularly across the US and to Ireland • Degree in a science or life science discipline is desirable, not required

🏖️ Benefits

• Equal employment opportunities and protection from discrimination and harassment • Regular travel across the United States and to Ireland is supported as part of the role

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