GTM Customer Engineer

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $150k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Scout AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🏭 Manufacturing

💼 Consulting

🎖️ Defense

Manufacturing • Consulting • Defense

Scout AI is a defense-focused robotics and artificial intelligence company that develops foundation models and edge-deployable autonomy software for unmanned systems. Its Fury family provides vision-based, platform-agnostic AI for collaborative mission autonomy, enabling robot-to-robot natural language coordination, real-time operation in GPS- and communications-denied environments, low-power COTS hardware integration, and secure over-the-air updates. The company targets military and government customers with AI-enabled unmanned ground vehicles and other robotic platforms.

📋 Description

• Serve as a specialist technical advisor to Scout AI customers deploying capabilities enabled by Fury, from discovery through deployment • Coordinate internally across multiple teams to drive customer success • Partner with account executives and solutions architects to translate customer mission and business requirements into technical solutions • Influence technical architecture decisions and customer product strategy through customized pilots, prototypes, and evaluation suites • Lead hands-on technical workshops and reviews with customer engineering teams • Recruit, mentor, and lead a growing customer engineering team • Define playbooks and processes that scale the GTM engineering function • Identify common design patterns and contribute insights to Product and Engineering teams • Create scalable public and internal assets documenting prompting, evaluation, agentic, and architecture techniques for Scout AI foundation models • Maintain knowledge of LLM, VLM, VLA, and robotic foundation model capabilities, implementation patterns, and AI product development stacks • Travel occasionally to customer sites for workshops, implementation support, and relationship building • Attend conferences, lead speaking engagements, and write blog posts and white papers on AI and autonomy

🎯 Requirements

• 4+ years of experience in technical roles such as Customer Engineer, Forward Deployed Engineer, Software Engineer, or Technical Product Manager; former technical founders are also encouraged to apply • Production experience with LLMs, VLMs, and/or VLAs, including advanced prompt engineering, agent development and frameworks, evaluation frameworks, transcript analysis, MCP, and deployment at scale • Strong programming skills with proficiency in JSON, Python or TypeScript and experience building production applications • Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems • High-cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity • Passion for advancing safe, beneficial AI systems through creative technical applications • Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach • At least a Bachelor’s degree in a related field or equivalent experience • Must be a U.S. Person due to required access to U.S. export controlled information or facilities • Passion about defense of the United States and its allies • May be expected to obtain and hold a U.S. Top Secret security clearance

🏖️ Benefits

• Competitive base salary and bonus • Meaningful equity • Premium medical, dental, and vision plans with $0 paycheck contribution • Competitive PTO and company holiday calendar • Catered lunch daily and fully stocked kitchen • EV charging • Relocation assistance (depending on role eligibility) • Work on the world’s most important frontier, ensuring U.S. and allied dominance in the age of intelligent machines • Be a core part of a team building the first defense-specific robotic foundation model • Collaborate with some of the top engineers in autonomy, AI, and national security • See your work deployed on real systems • Help define the future of intelligent defense systems • Backed by Draper Associates, Booz Allen Ventures, and other top investors