Client Retention Analyst

🕒 August 20

🌽 Illinois, Kansas, +3 more states – Remote

🌽 Illinois – Remote 🌪️ Kansas – Remote 🏈 Ohio – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 38%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The E.W. Scripps Company

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1878

📱 Media

Media

The E. W. Scripps Company is a media enterprise dedicated to informing, entertaining, and engaging audiences through its various platforms. With a strong focus on local media, Scripps Networks, and notable events like the Scripps National Spelling Bee, the company has built a reputation for quality journalism and community involvement. Scripps advocates for corporate social responsibility, equity, diversity, and inclusion, aligning its operations with these values. The company also maintains a focus on investor relations and financial performance, offering detailed reports and information for stakeholders.

📋 Description

• Serve as the main point of contact for an assigned portfolio of clients and help manage their projects • Stay current regarding clients' needs and business evolution to maximize client satisfaction • Maintain current knowledge of products and services across all platforms • Assist in training the sales team on attribution products and services • Collaborate with Sales Managers to deliver services and maintain client relationships • Track and measure progress on advertiser investments and keep sales staff informed of status • Collaborate with Sales staff pre-sales to determine optimal product mix for client KPIs and goals • Collaborate with the Ad Operations Campaign Manager on optimization strategies for campaign success • Use business intelligence and data visualization tools to communicate KPI achievement to clients and increase client retention

🎯 Requirements

• Bachelor's degree in business analytics or related field, or equivalent experience • Minimum of 2 years of experience in related field preferred • Experience in digital media strongly preferred • Experience using business intelligence and data visualization tools such as Google Analytics, Google Data Studio and Tableau preferred • Valid driver's license, good driving record, and ability to provide proof of insurance with the company required insurance limits • Exceptional analytical abilities including data visualization • Demonstrated ability using statistical analysis and research to drive positive change in a business setting • Familiarity with data engineering tools/techniques, including scenario modeling, pattern detection, sentiment analysis, decision trees, optimization, and regression analysis • Advanced written and verbal communication skills • Excellent customer service skills • Consultative client management approach • Strong problem-solving ability • Excellent time management, prioritizing and multitasking skills • High attention to detail • Ability to work independently and with a team • Understanding of web technologies strongly preferred

🏖️ Benefits

• Remote work • Equal employment opportunity • Reasonable accommodations for qualified individuals with known disabilities

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