Patient Access Staffing Coordinator

🕒 July 14

☕ Washington – Remote

☕ Washington – Remote

💵 $29 - $44 / hour

⏰ Full Time

🔴 Lead

🎯 Recruiter

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Seattle Children's

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1907

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

💰 $200k Grant on 2022-09

Healthcare • Healthcare Insurance • Non-profit

Seattle Children's is a leading children's hospital recognized as one of the top 10 best children's hospitals in the U. S. by U. S. News & World Report. Located in Seattle, Washington, this hospital provides comprehensive medical care and conducts groundbreaking research to improve treatments for over 200 diseases affecting children. Seattle Children's is committed to compassionate care and health equity, serving families across Washington, Alaska, Montana, and Idaho. The hospital offers various services including urgent care, psychiatric care, and specialized orthopedic care. Financial assistance is available for families needing help with medical expenses.

📋 Description

• Provide tactical workforce planning, real-time support, and analytical insights for the Patient Access Center • Forecast demand and optimize staffing schedules • Monitor real-time performance and service levels • Partner with access center operations and leadership • Assess real-time conditions and respond to operational disruptions • Analyze trends to reduce risk and improve performance • Support data-driven decision-making

🎯 Requirements

• Bachelor’s degree and/or 3+ years of experience in workforce management within a high-volume, multi-skilled, multi-site contact center environment • Current Patient Access Center team member with 1+ years of experience and demonstrated capability in workforce functions as an alternative qualification • Proficient working understanding of forecasting, capacity planning, staffing, scheduling, adherence, and service-level performance in a high-volume contact center environment • Staff scheduling experience preferred

🏖️ Benefits

• Medical, dental, and vision plans • 403(b) • Life insurance • Paid time off • Tuition reimbursement