Patient Access Staffing Coordinator

🔥 1 hour ago

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Logo of Seattle Children's

Seattle Children's

10,000+ employees

Founded 1907

⚕️ Healthcare Insurance

🤝 Non-profit

💊 Pharmaceuticals

💰 $200k Grant on 2022-09

Healthcare Insurance • Non-profit • Pharmaceuticals

Seattle Children's is a leading children's hospital recognized as one of the top 10 best children's hospitals in the U. S. by U. S. News & World Report. Located in Seattle, Washington, this hospital provides comprehensive medical care and conducts groundbreaking research to improve treatments for over 200 diseases affecting children. Seattle Children's is committed to compassionate care and health equity, serving families across Washington, Alaska, Montana, and Idaho. The hospital offers various services including urgent care, psychiatric care, and specialized orthopedic care. Financial assistance is available for families needing help with medical expenses.

📋 Description

• Provides tactical workforce planning • Offers real-time support and analytical insights • Ensures appropriate staffing and service levels within the Patient Access Center (PAC) • Partners closely with access center operations and leadership to forecast demand • Optimizes schedules and monitors real-time performance • Supports data-driven decision-making

🎯 Requirements

• Bachelor’s degree and/or 3+ years of experience in workforce management • experience in a high-volume, multi-skilled, multi-site contact center environment • Current Patient Access Center team member with 1+ years of experience and demonstrated capability in workforce functions • Preferred Staff scheduling experience

🏖️ Benefits

• medical, dental, and vision plans • 403(b) • life insurance • paid time off • tuition reimbursement • and more.

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