Field Service Representative

🔥 12 hours ago

🌾 Iowa, Nebraska – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of Securitas Technology

Securitas Technology

1001 - 5000 employees

🔐 Security

🏥 Healthcare

💸 Finance

Security • Healthcare • Finance

Securitas Technology is a global leader in providing electronic security solutions designed to protect people, properties, and assets. With a focus on delivering comprehensive security systems, Securitas Technology integrates video surveillance, access control, intrusion detection, and fire detection technologies tailored to the unique needs of various industries such as finance, retail, healthcare, and government. The company not only designs and installs state-of-the-art security systems but also offers ongoing monitoring and maintenance services to ensure optimal performance and safety.

📋 Description

• Represent and support the Company in the field through pre-sale site surveys, equipment installations, repair or replacement, and customer training • Install, configure, and commission new systems according to company procedures • Perform service work at customer sites, including troubleshooting, repair, or replacement of customer equipment • Conduct preventative maintenance and repair installed equipment • Complete facility site surveys to determine product usability • Train facility personnel on operation and maintenance of installed equipment • Write facility visit reports, complete service or post-installation checklists, submit expense reports, and maintain vehicle inventory • Attend construction meetings when needed • Participate in an on-call rotation for emergency repairs on weekends or holidays • Travel by vehicle or air to customer locations across the Western region of the United States • Install low-voltage systems in long-term care healthcare facilities • Troubleshoot network connectivity and software configuration

🎯 Requirements

• High School Diploma or GED • Valid Driver's License with no restrictions • Foundational understanding of low-voltage systems evidenced by an A.A.S. degree in Electrical Technology, Electronics, Industrial Electronics, or closely related field; completion of a post-secondary Vocational Certificate program for Low Voltage Technician/Specialist or Structured Cabling; recent completion of a related formal apprenticeship program; demonstrated knowledge of circuits, relays, and system installation procedures via coursework, capstone project, or minimal 6 months of hands-on experience • Ability to obtain required State licensing needed to successfully perform the role • Ability to use and configure or troubleshoot PC systems • Ability to use hand tools and operate basic handheld power tools • Ability to work alone and stay in contact with the office as scheduling requirements change • Ability to lift up to 75 pounds • Ability to climb and stand on ladders for extended periods • Ability to stand in and crawl through tight spaces under extreme temperatures • Ability to travel extensively and overnight on a regular basis, up to 100% of the time • Strong customer service and time management skills • VA DCJS license and MD Security Systems Technician license preferred for excellence • Associate degree in Electronics or related field preferred • Wiring, cabling, and/or security or access control system installation experience preferred • Field service experience traveling to multiple customer job sites preferred • Some customer training experience preferred • Experience supporting or installing systems using radio technology preferred • Experience with data networking preferred

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