Operations Manager

🔥 0 minutes ago

🐊 Florida, Illinois, +3 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote ❄️ Minnesota – Remote 🤠 Texas – Remote

💵 $71.3k - $85k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Oversee technical and operational functions, including compliance with company standards and industry best practices • Ensure consistent delivery of quality services • Oversee staffing and training needs • Oversee budget preparation and profit and loss management • Oversee the internal quality review process and report monthly • Assure compliance with client internal controls, audit requirements, and service agreement requirements • Establish business plans with goals and objectives for assigned clients • Ensure claims management policies and procedures are followed to meet service standards, state statutes/regulations, disability plan documents, industry best practices, and client service requirements • Establish and maintain client contacts • Perform other duties as assigned • Support the organization's quality programs • Travel as required • Administer company personnel policies and follow staffing standards and training recommendations • Interview, hire, and establish colleague performance development plans • Conduct colleague performance discussions • Provide support, guidance, leadership, and motivation to promote maximum performance • Directly oversee fewer than 25 colleagues

🎯 Requirements

• Bachelor's degree from an accredited college or university preferred • Licenses as required • Professional certifications appropriate to line of business preferred • Eight (8) years claims management experience or equivalent combination of education and experience required • Two (2) years supervisory experience • Excellent oral and written communication, including presentation skills • PC literate, including Microsoft Office products • Leadership/management/motivational skills • Analytical and interpretive skills • Strong organizational skills • Excellent interpersonal skills • Excellent negotiation skills • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Ability to travel as required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k and matching • PTO • Disability insurance • Life insurance • Employee assistance • Flexible spending or health savings account • Other additional voluntary benefits • Reasonable accommodations when applicable and appropriate