Patient Care Coordinator – Bilingual Preferred

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Sedgwick

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Provide world class customer service and service delivery to clients and patients through processing referrals for medical goods and services • Reach out to patients regarding new or processing referrals, confirm demographic information, provide referral updates, and confirm delivery of goods or services • Communicate with vendor partners, claims adjusters, and nurse case managers regarding referral updates • Procure vendor partners for each referral based on requested goods or services • Make or take calls on existing referrals, new referrals, or other team members' referrals • Provide quotes to clients for approval and follow up on submitted quotes to obtain written approval • Ensure referrals are medically necessary and approved by the claims adjuster • Confirm required billing information exists in each referral and move referrals to billing each day • Process referrals according to state regulations and workers compensation guidelines • Perform other duties as assigned • Support the organization's quality programs • Travel as required

🎯 Requirements

• Spanish bilingual preferred • High school diploma or GED required • Two (2) years of industry experience in healthcare network and patient care scheduling or equivalent combination of education and experience required • Strong customer service skills • Strong critical thinking skills • Self-Starter • Excellent oral and written communication skills • PC literate, including Microsoft Office products • Analytical and interpretive skills • Strong organizational skills • Excellent interpersonal skills • Ability to create and complete comprehensive, accurate and constructive written reports • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Credit security clearance, confirmed via a background credit check, is required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k and matching • PTO • Disability insurance • Life insurance • Employee assistance • Flexible spending or health savings account • Other additional voluntary benefits • Reasonable accommodations • Work-life balance