Patient Care Coordinator

🔥 14 hours ago

🐊 Florida – Remote

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💵 $16 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Provide world class customer service and service delivery to clients and patients through processing referrals for medical goods and services • Contact patients regarding new or existing referrals, confirm demographic information, provide referral updates, and confirm delivery of goods or services • Communicate with vendor partners, claims adjusters, and nurse case managers about referrals • Procure vendor partners for each referral based on requested goods or services • Make or receive calls regarding existing referrals, new referrals, or other team members’ referrals • Provide quotes to clients for approval and follow up on quotes to obtain written approval • Ensure referrals are medically necessary and approved by the claim adjuster • Confirm required billing information and move referrals to billing each day • Process referrals according to state regulations and workers compensation guidelines • Perform other assigned duties • Support the organization’s quality programs • Travel as required

🎯 Requirements

• High school diploma or GED required • Two (2) years of industry experience in healthcare network and patient care scheduling, or equivalent combination of education and experience required • Strong customer service skills • Strong critical thinking skills • Self-starter • Excellent oral and written communication skills • PC literate, including Microsoft Office products • Analytical and interpretive skills • Strong organizational skills • Excellent interpersonal skills • Ability to create and complete comprehensive, accurate and constructive written reports • Ability to work in a team environment • Ability to meet or exceed Performance Competencies • Credit security clearance confirmed via a background credit check is required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) and matching • Paid time off (PTO) • Disability insurance • Life insurance • Employee assistance program • Flexible spending account or health savings account • Additional voluntary benefits • Reasonable accommodations • Work-life balance

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