Quality Assurance Specialist

🕒 July 8

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

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Logo of Sedgwick

Sedgwick

10,000+ employees

🏗️ Construction

💼 Consulting

🏥 Healthcare

Construction • Consulting • Healthcare

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions. They help people and organizations by managing and mitigating risk with solutions in accident, health, disability, unemployment compensation, and liability claims administration, among others. Sedgwick offers services such as claims administration, building consulting, forensic accounting, and forensic engineering. Their specialties include property restoration, brand protection, and loss prevention across several industries, including agriculture, construction, and environmental sectors. The company emphasizes diversity, equity, and inclusion (DEI) as well as environmental, social, and governance (ESG) practices.

📋 Description

• Assess performance of internal, client, or vendor case files and records for accuracy, consistency, and compliance • Identify trends and opportunities to improve service efficiency and quality • Partner with stakeholders to ensure required data is accurately and consistently captured in the client relationship management system • Compile audit results and submit them to the manager for review • Provide audit results for quarterly stewardship reports • Monitor ongoing action-item logs and project plans with stakeholders • Update vendor resources to the mapping program • Perform other duties as assigned • Support the organization's quality programs

🎯 Requirements

• Four (4) years of investigative experience or equivalent combination of education and experience required • Bachelor's degree from an accredited college or university preferred • Oral and written communication skills • PC literacy, including Microsoft Office products • Analytical and interpretive skills • Strong organizational skills • Ability to work independently or in a team environment • Ability to meet or exceed Performance Competencies • Ability to handle multiple priorities simultaneously and meet deadlines • Computer keyboarding • Travel as required

🏖️ Benefits

• Work-life balance • Reasonable accommodations when applicable and appropriate • Equal opportunity workplace • Drug-free workplace

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