Referral Management Coordinator

🔥 1 hour ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Concentra

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Concentra is a leading provider of healthcare services, focusing on rehabilitation and recovery for patients with critical illnesses and injuries. With an extensive network of inpatient rehabilitation hospitals and outpatient centers across the United States, Concentra is committed to delivering exceptional patient care that promotes healing and quality of life. Their team of over 45,000 healthcare professionals works collaboratively to design personalized treatment plans aimed at restoring function and facilitating a smooth transition from hospital to home.

📋 Description

• Maintain high standards for quality and an exceptional patient experience in accordance with Concentra policies, procedures, and applicable regulations • Process referral requests and authorizations while working closely with physicians, employers, and payors • Serve as the first point of escalation for case-related issues requiring guidance • Complete assigned patient referrals daily while meeting production requirements • Review, process, and support Specialist referral requests from Concentra sites • Obtain authorization for Specialist referrals and schedule appointments • Ensure appropriate networks and Concentra Advanced Specialists are used when applicable • Provide medical records, prescriptions, and other necessary information to payors • Communicate with stakeholders, payors, employers, and patients as appropriate • Record information in the OA/CR module of OccuSource according to Concentra policy • Build relationships with provider, employer, and payor communities • Identify trends and opportunities related to missed capture and communicate them to the Lead and Supervisor • Handle calls according to department call guidelines • Participate in quality assurance processes, including audits, case reviews, and training sessions

🎯 Requirements

• Must be a current Texas Resident • Must remain a Texas Resident during the duration of employment within the Referral Department • Must be able and willing to travel to a local Concentra to complete new hire orientation • High school diploma or GED equivalent • At least one year of demonstrated experience in a medical environment, including service delivery such as referrals, claims, insurance, or billing • Experience with Workers' Compensation preferred • Proficiency with scheduling/insurance verification software • Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies • Familiarity with Microsoft Excel, Outlook, and Word • Excellent written and oral communication skills • Business etiquette, diplomacy, and tact • Excellent time management, multitasking, and prioritization skills in a fast-paced environment • Ability to build and maintain productive business relationships • Ability to make decisions and solve problems using logic • Outstanding customer service skills and professionalism • Excellent writing and documentation skills • Strong attention to detail • Ability to work independently • Ability to handle special projects and multiple tasks, projects, duties, and priorities

🏖️ Benefits

• 401(k) Retirement Plan with Employer Match • Medical, Vision, Prescription, Telehealth, & Dental Plans • Life & Disability Insurance • Paid Time Off & Extended Illness Days Offered • Colleague Referral Bonus Program • Tuition Reimbursement • Commuter Benefits • Dependent Care Spending Account • Employee Discounts • Reasonable accommodation for individuals with disabilities • Equal opportunity employment

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume