IT Specialty Analyst – Epic

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🕒 July 21

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Logo of Sentara Health

Sentara Health

10,000+ employees

Founded 1890

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Sentara Health is a leading healthcare system that operates over 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. The company is dedicated to providing exceptional patient care, fostering professional development, and maintaining a diverse workforce. Sentara Health aims to improve health every day and has been recognized for its clinical and operational performance, being named one of the top 15 health systems by IBM Watson Health. The organization supports its employees in achieving their full potential and encourages growth and innovation in the healthcare sector.

📋 Description

• Provide day-to-day support and optimization of Epic Inpatient clinical applications, including system builds, upgrades, and enhancements • Analyze inpatient clinical and operational workflows to identify optimization opportunities and improve patient care outcomes • Partner with clinicians, nursing leadership, and operational teams to gather requirements and translate clinical needs into Epic Inpatient solutions • Perform and document workflow assessments to determine functional and clinical requirements • Develop and execute system test plans for upgrades and enhancements; document test results and outcomes • Manage problem, incident, and change management processes • Provide daily on-call support for inpatient application-related issues • Communicate system issues, enhancements, and workflow changes to clinical and operational stakeholders • Evaluate software releases and new products and recommend process improvements and expense reductions • Oversee smaller projects or project components and coordinate implementation planning around software releases

🎯 Requirements

• 3+ years of experience supporting Epic Inpatient applications in a healthcare environment • 3+ years of relevant Epic Inpatient experience with a Bachelor’s degree, or 5+ years without a Bachelor’s degree • Certification in Epic Inpatient Clinical Documentation or Epic Inpatient Clinical Orders required • Strong understanding of inpatient clinical workflows, including nursing, provider documentation, orders, and patient care processes • Experience in hospital and patient settings • Experience with Epic Inpatient builds, enhancements, and workflow optimization • Demonstrated experience with system testing, validation, and documentation • Clinical decision support experience is a plus • Bachelor’s degree in Healthcare, Nursing, Clinical Informatics, Information Technology, or a related field preferred • Ability to provide daily on-call support as required

🏖️ Benefits

• Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Pet Insurance • Legal Resources Plan • Annual discretionary bonus subject to established system and employee eligibility criteria • Remote work arrangement

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