Head of Fraud Intelligence

Job not on LinkedIn

🕒 July 29

🇺🇸 United States – Remote

💵 $180k - $240k / year

⏰ Full Time

🔴 Lead

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 35%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 104 days.
• Jobs at this company usually fill in 65 days.
• Reposted once.

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SentiLink

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🔐 Security

💳 Fintech

💸 Finance

💰 $70M Series B on 2021-08

Security • Fintech • Finance

SentiLink is a company that partners with leading financial institutions to tackle identity theft and fraud at the point of application. Their solutions incorporate expert analysis and machine learning models to identify and manage fraud effectively. SentiLink targets various types of fraud including synthetic, identity theft, and first-party fraud, and provides flexible integration options such as APIs to suit diverse customer needs. With a focus on data security and a customer-centric approach, SentiLink delivers real-time insights and solutions to financial institutions and fintech companies, enhancing their ability to approve legitimate customers while minimizing fraud.

📋 Description

• Establish performance baselines and operational metrics for labeling volume, quality, turnaround time, cost efficiency, SLA adherence, and downstream business impact • Design and implement scalable quality assurance processes, including sampling methodologies, review frameworks, feedback mechanisms, and escalation procedures • Reimagine FIT’s operating model, workflows, tooling, and team structure to improve efficiency, scalability, and business outcomes • Build an entry-level talent program covering hiring profiles, onboarding, training, and career development for Fraud Intelligence Analysts • Create progression frameworks supporting technical, analytical, and fraud expertise development and internal mobility • Develop measurement frameworks connecting FIT activities to fraud prevention outcomes, model improvements, fraud detection, typology development, and customer impact • Launch initiatives converting frontline fraud observations into actionable insights for Product, R&D, Analytics, GTM, and customer-facing teams • Serve as a fraud subject matter expert and strategic cross-functional partner • Establish recurring reporting, fraud trend analysis, and knowledge-sharing programs • Leverage AI, automation, and process optimization to increase productivity and quality • Transform SentiLink’s Fraud Intelligence Team into a high-impact fraud intelligence function • Raise performance standards and strengthen partnerships across Product, R&D, Analytics, and GTM

🎯 Requirements

• 8+ years of experience in fraud operations, fraud intelligence, risk management, trust & safety, investigations, analytics, or a related domain, including significant people leadership experience • 4+ years of management experience overseeing a team of Fraud Analysts • Demonstrated success leading operational teams responsible for high-volume, quality-sensitive workflows and measurable business outcomes • Strong fraud judgment with a deep interest in evolving fraud patterns, typologies, and prevention strategies • Proven ability to design and improve processes, operating models, quality systems, and performance measurement frameworks • Experience developing and coaching early-career talent, building high-performing teams, and creating internal mobility pathways • Strong analytical skills with the ability to use data to identify opportunities, measure outcomes, and drive decision-making • Technical fluency and comfort working closely with product, analytics, engineering, machine learning, and data science teams • Experience leveraging AI, automation, workflow tooling, or operational technologies to improve productivity and quality • Exceptional written and verbal communication skills, with the ability to influence technical and non-technical stakeholders • Demonstrated ability to lead cross-functional initiatives and align diverse stakeholders around shared goals • Strong ownership mindset with a track record of driving change, executing against ambitious goals, and holding teams accountable to high standards • Ability to balance strategic thinking with hands-on execution in a fast-paced, high-growth environment • Curiosity, first-principles thinking, and a continuous improvement mindset • Legally authorized to work in the United States • Must live in or plan to live in the United States by the start date

🏖️ Benefits

• Employer paid group health insurance for you and your dependents • 401(k) plan with employer match (or equivalent for non US-based roles) • Flexible paid time off • Regular company-wide in-person events • Home office stipend • Equity • Support for a range of working arrangements, from fully remote to in-office • Regular in-person meetings to build relationships

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