Senior Director, Strategic Accounts – East

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SERB Pharmaceuticals

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏭 Manufacturing

💼 Consulting

Healthcare • Manufacturing • Consulting

SERB Pharmaceuticals is a growing specialty pharmaceutical platform that focuses on critical care and rare diseases. By bringing together SERB, BTG Specialty Pharmaceuticals, and Veriton Pharma, the company supports clinicians and healthcare systems while providing hope to patients and their families through the treatment of complex and life-threatening conditions.

📋 Description

• Lead the strategic and operational performance of SERB’s Rare Emergency Medicine and Rare Oncology businesses across the eastern United States • Drive regional access performance across Integrated Delivery Networks through leadership, coaching, and development of approximately five Directors of Strategic Accounts • Communicate frequently with the East DSA team, executive leadership, and cross-functional partners • Drive portfolio performance and delivery of regional Access KPIs • Analyze brand performance trends, identify opportunities and risks, and implement solutions • Participate in annual Brand Planning for Strategic Accounts • Build collaborative relationships with Marketing, Sales, Commercial Development, MSLs, and Value Access and Trade leadership • Recruit, develop, coach, and retain a high-performing DSA team • Establish performance expectations and provide coaching, feedback, development, and performance management • Build succession plans, career development, and a proactive talent pipeline • Translate national Access strategy into business plans for targeted IDNs • Optimize regional resources, customer engagement strategies, and business priorities • Support C-Suite and Pharmacy leadership partnerships within targeted IDNs • Support reimbursement discussions involving coding, payment information, NTAP, and Outlier Payment • Support quarterly access-focused system-level business reviews with IDN customers • Help DSAs navigate complex IDN environments and influence Healthcare Decision Makers • Drive execution of access levers including consignment, replacement, Budget Impact Models, value propositions, contracting, reimbursement, and quality improvement initiatives • Champion a One SERB approach and foster cross-functional collaboration • Partner with Sales, Marketing, Medical Affairs, Commercial Development, Value Access and Trade, Legal, Regulatory, Compliance, and Commercial Operations • Lead regional readiness and execution for product launches, lifecycle management, and portfolio expansion • Travel 65% in large multi-state regions

🎯 Requirements

• Bachelor’s degree in sciences or business required; MBA or MPH preferred • Minimum 5 years of National/Regional IDN acute care Access experience in a direct Access role; sales roles do not apply • Minimum 8–10 years of pharmaceutical, biotech, or medical device commercial experience • Minimum 5 years of Access field leadership experience building and leading high-performing teams • Demonstrated success driving Access-specific business results in acute care IDN markets • Experience commercializing injectable pharmaceutical products in IDN/hospital-based settings • Experience in emergency medicine, cardiovascular, critical care, oncology, rare disease, or specialty pharmaceutical markets preferred • Experience leading teams through in-line brand optimization and launch readiness activities • Deep understanding of specialty and acute care, P&T and Formulary processes, and DRG reimbursement • Experience promoting and driving access for a multiple-product portfolio in hospital settings • Demonstrated success leading project management teams within an IDN system • Strong collaboration and communication skills with internal and external stakeholders • Dynamic leadership qualities fostering trust and empowerment • Experience in growth-stage, emerging, or entrepreneurial pharmaceutical organizations • Strong financial acumen, analytical and critical-thinking skills • Ability to travel 65% in large multi-state regions

🏖️ Benefits

• Vacation, Personal and Sick time • 15 Paid Company Holidays • Medical, Dental, Vision and other Voluntary benefits • Paid Parental Leave • Tuition Assistance • Discretionary Bonus Plan • Competitive 401(k), $1 for $1 up to 6% of pay • Safe harbour match vested immediately • Discretionary match of up to 4% of pay, vesting 20% a year for 5 years • Supportive culture of working together