Technical Operations Engineer

Job not on LinkedIn

🔥 10 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Serious Development

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🏥 Healthcare

👥 B2C

Healthcare • B2C

Serious Development is a custom software development company with around a decade of experience that focuses on building web and mobile applications, messaging systems, custom databases and dashboards, and core applications like portals and CRMs. The firm emphasizes AI integration, machine learning, and RPA-driven automation alongside traditional development, testing, maintenance, and security. Serious Development highlights a strong domain focus on healthcare while also serving B2C and professional services clients; they offer strategic consulting, product management, and long-term application partnerships to help organizations scale and unlock new revenue streams.

📋 Description

• Own infrastructure across all of our environments from production to dev • Build a cloud-agnostic Infrastructure-As-Code approach structure as we expand • Facilitate and carry out deployments across all of our environments • Contribute to the infrastructure architecture and best practices for the applications we deploy • Write software tools and systems to automate, explore and report on our infrastructure • Automate collection and analysis of metrics from distributed systems to assist in performance tuning and fault finding • Design and implement foundational infrastructure components used by every engineering team (e.g. dynamic configuration, secrets storage, container orchestration, etc) • Provision accounts and equipment • Compose and maintain detailed technical specifications and diagrams • Perform root-cause analyses of under-performing infrastructure • Dive into code and logs with engineers as technical challenges arise • Develop proofs of concepts as needed • Keep current with engineering best practices, design principles, technology, security, and compliance in order to apply that knowledge to all of the responsibilities above

🎯 Requirements

• Bachelor of Science degree in Information Systems, Computer Science, Computer Engineering, Software Engineering, or similar engineering major. • 2+ years of experience as a Technical Operations Engineer or in a similar technical operations role (e.g. DevOps, NetOps, SecOps, SysAdmin, SRE, or Infrastructure Engineer) • High proficiency engineering with Infrastructure-as-Code principles • Experience engineering infrastructure for a SaaS product/platform • Experience engineering cloud-based infrastructure • Experience engineering infrastructure using message/event queues • Experience engineering infrastructure using containers • Experience engineering with Terraform and Ansible • Experience with multiple frameworks, databases, services, and tools • Excellent written and verbal communication skills • Experience working as a member of a highly-collaborative engineering team • Experience communicating directly with clients • Valid US work authorization