Global Sales Coach

🔥 30 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $126.8k - $165.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🤑 Sales

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Coach sellers one on one through recurring coaching cadences and written individual development plans • Coach prospecting, outbound rigor, territory and account management, deal management, qualification, executive presence, time management, CRM accuracy, forecast hygiene, and change management • Facilitate role plays and certification checkpoints • Observe live customer calls and provide same-day behavioral feedback • Design segment ramp paths, skill sprints, manager coaching enablement, and remediation tracks • Build scalable coaching programs and reusable playbooks, call frameworks, role-play scenarios, and certification rubrics • Pilot, measure, and retire coaching initiatives based on business impact • Help design and deliver sales kickoffs, bootcamps, product launch enablement, and field readiness days • Own assigned training tracks, including content, facilitators, breakout design, certification, and reinforcement • Maintain rep scorecards, skill matrices, certification records, development plans, and progress documentation • Report coaching impact to sales and enablement leadership • Lead ramp coaching for new hires, internal transfers, and acquired teams, aiming to reduce time to productivity from roughly six months to three • Build acquisition-specific enablement for positioning, account mapping, tooling conversion, and cultural onboarding • Track ramp milestones and flag at-risk cohorts • Assess seller readiness for new products, releases, and acquired portfolios • Report readiness gaps, recommend fixes, and re-test after remediation

🎯 Requirements

• Seven or more years in enterprise or commercial software sales, sales management, or sales coaching and enablement • Direct experience with both a large-deal Enterprise motion and a higher-velocity Commercial or mid-market motion • Track record of coaching adults to behavior change with measurable improvement • Fluency in at least one recognized sales methodology, such as MEDDICC, Challenger, Strategic Selling, or Command of the Message • Strong CRM discipline • Comfort with CRM, conversation intelligence, sales content management, and learning management systems • Credibility with senior sellers and frontline managers • Excellent facilitation and written communication skills • Prior quota-carrying experience at both Enterprise and Commercial (nice to have) • Experience coaching across a multi-product or platform portfolio (nice to have) • Formal coaching certification, such as ICF or equivalent (nice to have) • Experience integrating an acquired sales team (nice to have)

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona

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