Partner Manager

🔥 12 hours ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $139.4k - $196.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Manage ServiceNow relationships with the Partner Ecosystem across the AMS region • Manage and nurture companies in the ServiceNow Partner ecosystem • Encourage current ServiceNow Partners to develop and mature their ServiceNow practice • Build partner practices through business plan development, account planning, partner expectation management, and industry/regional/product focus • Plan for partner achievement target agreement, capacity planning, growth investment, and points earning roadmap • Manage ecosystem readiness assessments, milestone achievement, roadmap sessions, evaluations, tiering progress, acquisition targets, health analysis, and metrics reporting • Drive ecosystem governance through communication, execution plans, reporting, dashboards, and global interlocks • Develop Standard Operating Procedures, including Business Planning Guides and Enablement Journeys • Coach partners remotely and face-to-face • Communicate partner program requirements and benefits • Manage the partner ecosystem daily • Work with Partner Operations and Partner Enablement on reporting and best practices • Conduct quarterly and bi-annual business reviews • Develop partner business cases and program roadmaps • Articulate investment areas needed to enter and progress through the partner program • Implement remediation plans • Manage the partner portal and other systems • Work toward partner revenue goals through teaming and subcontracting • Participate in marketing events • Travel approximately 10%

🎯 Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving • At least 5 years prior experience working with sales, marketing, or Channel and Alliance partnership management • Ability to work in a true 'east-west' operating model with both direct line and dotted line team members • Diligence at measuring and communicating progress to achieve targeted results, identifying obstacles and associated remediation plans

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs

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