Partner Manager

🔥 21 minutes ago

🎰 Nevada – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on ServiceNow's careers page, not through a job board

First seen by Remote Rocketship 21 minutes ago

Logo of ServiceNow

ServiceNow

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Manage ServiceNow relationships with the Partner Ecosystem across the AMS region • Manage and nurture companies in the ServiceNow Partner ecosystem • Encourage current ServiceNow Partners to develop and mature their ServiceNow practices • Build partner practices through business-plan development, account planning, partner expectation management, and industry/regional/product focus • Plan partner achievement targets, capacity, growth investment, and points-earning roadmaps • Manage ecosystem readiness assessments, milestones, roadmap sessions, evaluations, tiering progress, acquisition targets, health analysis, and metrics reporting • Drive ecosystem governance through communications, execution plans, reporting, dashboards, and global interlocks • Develop standard operating procedures, business planning guides, and enablement journeys • Coach partners remotely and face-to-face • Communicate partner program requirements and benefits • Manage the partner ecosystem daily • Collaborate with ServiceNow Partner Operations and Partner Enablement on reporting and best practices • Conduct quarterly and biannual business reviews • Develop partner business cases and program roadmaps • Identify investment areas needed to enter and progress through the partner program • Implement remediation plans • Manage the partner portal and other systems • Work toward partner revenue goals through teaming and subcontracting • Participate in marketing events

🎯 Requirements

• Experience leveraging or critically thinking about integrating AI into work processes, decision-making, or problem-solving • At least 5 years of prior experience working with sales, marketing, or channel and alliance partnership management • Ability to work in a true “east-west” operating model with direct-line and dotted-line team members • Diligence in measuring and communicating progress toward targeted results • Ability to identify obstacles and develop associated remediation plans • Approximately 10% travel • Must satisfy applicable export-control requirements and obtain any required export approvals for controlled technology access

🏖️ Benefits

• Remote work options / flexible or remote work persona • Approximately 10% travel • Partner program benefits and investment opportunities (role-related) • Reasonable accommodations during the application process

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