
10,000+ employees
Founded 2004
đ˘ Enterprise
âď¸ SaaS
đ¤ Artificial Intelligence
đ° Post-IPO Equity on 2022-12
Enterprise ⢠SaaS ⢠Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
đĽ 2 minutes ago
đ California â Remote
đľ $171.9k - $300.8k / year
â° Full Time
đ Senior
đ´ Lead
đŽââď¸ Cybersecurity / Security Engineer
đŚ H1B Visa Sponsor
đť Ghost score 0%
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 2 minutes ago

10,000+ employees
Founded 2004
đ˘ Enterprise
âď¸ SaaS
đ¤ Artificial Intelligence
đ° Post-IPO Equity on 2022-12
Enterprise ⢠SaaS ⢠Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
⢠Lead technical engagements across Armis and ServiceNow Security products to accelerate adoption, optimize implementations, and achieve measurable business outcomes ⢠Collaborate with Product Management, Engineering, Sales, Professional Services, and Customer Success teams to resolve complex technical challenges ⢠Provide architectural guidance on Armis integrations with ServiceNow SecOps, CMDB, ITOM, Vulnerability Response, and OT Security ⢠Act as a trusted technical advisor for strategic accounts ⢠Identify implementation risks, manage escalations, and improve security posture and operational resilience ⢠Develop reusable accelerators, technical playbooks, health checks, and enablement content ⢠Provide strategic guidance on ServiceNow platform architecture and best practices across multiple product lines ⢠Assess customer implementations for performance, scalability, data quality, and upgrade readiness ⢠Mentor technical teams and influence stakeholders on platform capabilities and optimization strategies ⢠Lead discovery sessions and develop solution roadmaps aligned with customer business objectives ⢠Bring customer insights to product and engineering teams to inform roadmaps and product improvements
⢠8+ years of hands-on experience with the ServiceNow platform ⢠Deep expertise in at least two ServiceNow product areas ⢠Proven track record designing and implementing enterprise-scale ServiceNow solutions ⢠Background in enterprise architecture, including authentication and identity systems, data modeling, REST/SOAP integrations, and security protocols ⢠Experience in professional services or consulting roles ⢠Deep knowledge of multiple ServiceNow product lines and shared data and workflows ⢠Strong understanding of CMDB, CSDM, and data governance ⢠Advanced proficiency in ServiceNow configuration, JavaScript scripting, Flow Designer, Integration Hub, REST/SOAP integrations, and MID Server architecture ⢠Experience diagnosing platform performance issues, including integration throughput, scheduled jobs, and database behavior ⢠Strong understanding of enterprise workflows, governance frameworks, and compliance requirements ⢠ServiceNow Certified System Administrator (CSA) required ⢠ServiceNow Certified Application Developer (CAD) required ⢠ServiceNow Certified Implementation Specialist (CIS) in at least two product areas required ⢠Exceptional ability to translate technical concepts into business value ⢠Proven mentorship and knowledge transfer capabilities ⢠Strategic thinking with a customer-centric approach ⢠Excellent communication and stakeholder management skills
⢠Equity (when applicable) ⢠Variable/incentive compensation ⢠Health plans ⢠Flexible spending accounts ⢠401(k) Plan with company match ⢠ESPP ⢠Matching donations ⢠Flexible time away plan ⢠Family leave programs ⢠Flexible or remote work persona
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