Senior Advisory Solution Architect – Government Healthcare and Education

🔥 21 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $149.2k - $230k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Partner with Sales to lead technical discovery, solution design, and customer validation • Deliver virtual and in-person technical demonstrations • Deploy and support proof-of-value and proof-of-concept engagements • Translate technical capabilities into business outcomes • Serve as a trusted advisor during evaluations, competitive situations, and executive discussions • Develop customer-facing documentation, technical summaries, and solution narratives • Lead technical training sessions based on customer use cases and POV findings • Support marketing events, conferences, webinars, and speaking engagements • Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution • Travel as required, typically 25–50%, depending on region and business needs

🎯 Requirements

• 5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical role • 5+ years of customer-facing technical, pre-sales, or customer support experience • Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers • Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations • Required strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation • Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry • Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demos, POVs, and POCs • Strong presentation, storytelling, and executive communication skills • Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers • Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes • BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience • Hands-on experience with IAM or IGA solutions • Background in Security Operations or security engineering • Experience with asset discovery across IoT, OT, or IoMT environments • Exposure to vulnerability management or risk-based vulnerability programs • Security, cloud, or relevant technical certifications preferred • Linux or Python scripting experience • Ability to travel as required, typically 25–50%

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Flexible or remote work persona • Reasonable accommodations during the application process

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