Senior Manager – Presales, Partner Technology Architecture

🔥 1 hour ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔍 Pre-sales Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Lead, coach, and develop a team of Partner Technology Architects • Set team priorities against partner and Global Partners & Alliances goals • Evaluate team members through direct observation, peer feedback, and sales feedback • Build and maintain a recruiting pipeline and hire for future business demands • Manage resource scheduling, activity reporting, and expense review and approval • Assign resources to partner engagements, joint solution development, and demand generation • Serve as the primary strategic interface for assigned partners • Lead joint business planning and align partner investments, industry focus, and go-to-market priorities • Advise partners on practice growth, specialization strategy, and AI-enabled offerings • Develop investment and go-to-market strategies covering headcount, training, and tools • Influence partner-sourced and partner-influenced pipeline through offer-led strategy and solution differentiation • Drive cross-industry development and go-to-market strategies with partners • Coordinate across Sales, Services, Support, Marketing, and internal specialist teams • Ensure technical discovery sessions, executive briefings, and solution demonstrations accelerate partner-led deal velocity • Oversee partner-led proofs of concept and co-demonstrations • Provide technical escalation support for critical partner-led opportunities • Maintain workflow fluency across CRM, IT, Security, and Business Services • Champion AI-first solution design and promote responsible enterprise-ready AI adoption

🎯 Requirements

• 10+ years of pre-sales solution consulting, partner strategy, or enterprise technology advisory experience • 6+ years of leadership experience, preferably within pre-sales, professional services, or partner-aligned organizations • Experience coaching, mentoring, and managing a team of senior-level professionals • Proven experience working directly with partners, system integrators, service providers, hyperscalers, or technology alliances • Strong executive presence and ability to influence VP+ and CXO-level stakeholders • Ability to collaborate across Enterprise Architects, Technical Architects, Offering Managers, and Directors • Experience connecting business strategy, industry context, and technology into actionable partner growth plans • Solid understanding of enterprise platforms and workflow-based solutions • Deep familiarity with at least one technology, such as Cloud, database, or AppDev • Working knowledge of AI-enabled use cases, automation patterns, and data-driven workflows • BA/BS in Computer Science or a similar technical degree, or equivalent experience • Preferred: ServiceNow platform and AI capabilities, ServiceNow certifications, pre-sales or professional services organization leadership, service advisory/integrator/provider/outsourcer experience, management consulting, strategy advisory, partner business development, multiple partner routes to market, and competitive platform knowledge

🏖️ Benefits

• Flexible or remote work persona • Travel for partner, customer, and organizational activities of up to 30% • Reasonable accommodation support during the application process

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