Senior Principal Solution Architect, Security and Risk

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $173.2k - $303.1k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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ServiceNow

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

💰 Post-IPO Equity on 2022-12

Enterprise • SaaS • Artificial Intelligence

ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.

📋 Description

• Consult with customers on implementing ServiceNow Security and Risk solutions • Support sales cycles and engage directly with customers and partners • Lead sales presentations, solutioning and scoping workshops, SOW development, scope definition, and engagement sizing • Connect Security and Risk workflow applications to customer technology landscapes • Advise on governance leading practices • Engage senior leadership, including CXOs, on implementation roadmaps and change management • Partner with Platform Architects to identify proactive platform risks • Act as practice director on marquee Security and Risk accounts • Lead delivery teams and provide technical oversight • Design and deliver Security and Risk solutions following ServiceNow standards and leading practices • Design and publish solutions for common customer use cases • Build relationships with Security and Risk product owners and stakeholders • Lead office hours, presentations, webinars, and learning events • Improve delivery and engagement materials with Customer & Partner Excellence • Enable and mentor ServiceNow delivery teams and partners • Create documentation and service offerings • Work across other Risk and Security areas to maintain utilization KPIs • Travel for customer needs and internal meetings

🎯 Requirements

• 12+ years in a professional services organization, or equivalent education and experience • 8+ years of consulting and/or configuration experience implementing complex technologies, including integrations and portals • 5+ years implementing ServiceNow Security and Risk solutions • Strong experience with TPRM, USEM, VR, SIR, IRM (RC, TPRM, BCM), OpsRes, and AI Control Tower • Strong understanding of risk and security regulatory standards such as FFIEC, DORA, OpsRes, SEC, OCC, and SOX • Working knowledge of NIST CSF and other industry-specific frameworks • Experience with asset management, service management, CMDB, Risk and Security, and ITOM modules • Strong understanding of Now Assist, RaptorDB, and Vault ZTA • Experience with cross-functional solutions and architectural foundations in large, heavily regulated enterprises such as FSI and HCLS • Experience applying AI to work processes, decision-making, or problem-solving • Ability to influence and consult senior leaders in a matrixed organization • Ability to work with technical and non-technical customers, gather requirements, analyze information, and design comprehensive solutions • Ability to produce visually rich conceptual design documents • Experience running solution presentations and securing customer acceptance • Ability to communicate complex concepts through visualization and modeling, including wireframes, workflows, and diagrams • Creativity and comfort running projects independently • Collaborative working style • Breadth across leading technology software platforms • Passion for learning new technologies • CIS-RC, CIS-VR, and CSA certifications required on Day 1 • CIS-TPRM, CIS-SIR, and Certified Application Developer (CAD) required by Day 90 • Certified Technical Architect (CTA) preferred on Day 1 or required within the first 365 days • Working proficiency within 90 days in CMDB Fundamentals • Ability to travel up to 20% annually

🏖️ Benefits

• Equity (when applicable) • Variable/incentive compensation • Health plans • Flexible spending accounts • 401(k) Plan with company match • ESPP • Matching donations • Flexible time away plan • Family leave programs • Remote work • Flexible work personas • Accessible and inclusive application accommodations

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