Associate Sales Enablement Manager

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ServiceTitan

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Own the end-to-end execution of our SDR onboarding program, managing multiple overlapping cohorts at different stages of their ramp period without dropping the ball. • Build the foundational cold-calling, emailing, objection-handling, and qualification skills of SDRs so they can consistently book high-quality meetings. • Efficiently balance multiple enablement initiatives at once, ensuring project timelines for playbooks, campaigns, and tools are met seamlessly. • Maintain, update, and deliver playbooks, talk tracks, sequence templates, and workflow guides that reinforce outbound and inbound best practices. • Train the team on maximizing efficiency within our SDR tech stack (e.g., Salesforce, Nooks, ZoomInfo) and track usage compliance. • Leverage data, scorecards, and LMS metrics to track onboarding ramp times and identify areas for ongoing upskilling and programmatic improvement. • Deliver engaging, structured group sessions, call blitzes, and roleplay workshops that build pipeline-generation momentum.

🎯 Requirements

• BA/BS degree and 1–2 years of experience in sales enablement, as a high-performing SDR/BDR, or in a project management role within a B2B SaaS go-to-market function. • Hyper-organized, detail-oriented, and project-disciplined. • Proven track record of managing multiple complex projects or cohorts simultaneously with zero oversight. • Familiarity with modern inbound/outbound sales methodologies, sequencing strategy, cold calling, and pipeline generation. • Quick learner with the ability to navigate and train others on tools like CRM (Salesforce), Sales Engagement Platforms and Conversational Intelligence. • Exceptional written and verbal communication skills; comfortable commanding a room, coaching competitive personalities, and running high-energy workshops. • Comfortable in a high-volume, fast-paced environment where priorities shift quickly and execution speed is a competitive advantage. • A proactive problem-solver with a strong bias toward action, execution, and driving absolute clarity out of ambiguity. • An understanding of how to optimize training for adult learners, ensuring onboarding is interactive, practical, and execution-focused rather than purely theoretical. • Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical. • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

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