Systems Analyst – Health Plan Epic

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

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💵 $42 - $61 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 0%

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Logo of Sharp HealthCare

Sharp HealthCare

10,000+ employees

Founded 1946

🏥 Healthcare

🧘 Wellness

Healthcare • Nursing • Wellness

Sharp HealthCare is a healthcare organization dedicated to providing high-quality medical services to patients and families. With a commitment to innovation, safety, and excellence, Sharp HealthCare offers a range of career opportunities in nursing, clinical support, administration, and various medical specialties. The organization emphasizes a collaborative work environment and is recognized for its nursing excellence, aiming to advance the science of medicine alongside compassionate patient care.

📋 Description

• Provide operational support, change management, and ongoing maintenance for IT applications. • Support assigned applications and perform analysis and troubleshooting. • Support operational, application, and administration duties for a highly available IT environment. • Provide direct support for IT applications and facilitate client workflows. • Participate in project initiatives and planning activities; collaborate with other Analysts. • Communicate effectively with internal and external stakeholders and develop communication plans. • Work with the IS help desk to provide education and facilitate problem resolution. • Obtain client leadership input on projects and enhancements; coordinate vendor interactions. • Proactively communicate completion dates and operational issues. • Exercise leadership with clients, resolve conflicts, propose and implement solutions, and participate in training. • Analyze user needs, requirements, workflows, system capabilities, and root causes; recommend viable solutions. • Analyze proposed solution impacts on other applications and use application-specific tools to monitor system health. • Participate in project scope, charter, training, risk mitigation, implementation, and progress reporting. • Configure systems, execute testing plans, document results, maintain software changes across production and test environments, and develop test scripts. • Follow change management, downtime, disaster recovery, security, and vendor SLA procedures. • Collaborate with peers and team members on User Acceptance Testing plans.

🎯 Requirements

• 3 Years experience in a health system that include systems analysis and/or information technology activities. • Bachelor's Degree in an applicable field, such as Health Information Technology, Computer Science, Business Administration, Nursing, or Health Care Administration preferred. • Relevant experience in excess of 3 years health Services, or appropriate certifications may be substituted. • Complete all IT Proficiency Requirements within one year (if applicable). • Certified Lean Six Sigma White Belt preferred. • Certification directly related to the application being supported preferred. • Proficiency in the applications supported by the department, Microsoft Office Suite, MS Project, and Project Web App. • Must be able to respond professionally to frequent deadlines for reports and related tasks and prepare work and presentations on short notice. • Must be able to hear and speak clearly by telephone.

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