Senior Director – Microsoft Digital Workspace

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Colorado, +5 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $225k - $325k / year

⏰ Full Time

🟠 Senior

👔 Director

👻 Ghost score 0%

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SHI International Corp.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

SHI International Corp. is a leading IT solutions provider that offers a comprehensive range of hardware and software products, alongside expert services for businesses of all sizes. With over 35 years of experience, SHI specializes in software licensing, cloud transformations, cybersecurity enhancements, and IT asset management, serving both commercial and public sector markets. The company partners with a vast network of major technology brands to deliver tailored solutions that meet specific technological needs.

📋 Description

• Lead the success, growth, and strategic direction of SHI's Digital Workplace organization within Microsoft Services • Bring Collaboration, Workplace Platform, and Change Management together under one operating model • Own service maturity, solution development, headcount planning, utilization, delivery quality, capacity, pipeline support, and measurable client outcomes • Manage managers and practice leaders and remain accountable for their effectiveness, development, and delivery performance • Translate Microsoft's Work IQ, Microsoft 365, Copilot, identity, endpoint, and employee experience investments into SHI's services roadmap and capability plan • Establish ownership, decision rights, handoffs, delivery standards, and quality expectations • Build modular, repeatable offerings connecting workplace technology, secure access, employee adoption, and value realization • Lead, coach, and develop leaders across Collaboration, Workplace Platform, and Change Management • Own workforce planning, including hiring, onboarding, retention, skills development, and capacity alignment • Guide integration of Microsoft Entra, Conditional Access, Defender for Endpoint, Defender for Identity, and Defender for Office 365 into workplace solutions • Sponsor reusable reference architectures, delivery frameworks, statements of work, migration patterns, adoption methods, templates, and accelerators • Provide executive oversight for complex, multi-workstream engagements spanning collaboration, migrations, identity, endpoints, security, adoption, and change management • Hold leaders accountable for scope, staffing, delivery methodology, risk management, timelines, budgets, customer communication, and adoption outcomes • Serve as executive sponsor and trusted advisor for strategic clients • Grow Digital Workplace services revenue by improving solution relevance, supporting strategic pursuits, expanding enterprise relationships, and developing repeatable offers • Partner with Solution Architecture, Sales, Project Management, AI + Infrastructure, and Managed Services • Build relationships with Microsoft field, engineering, and partner teams to align priorities and strengthen market credibility • Communicate practice priorities, portfolio health, performance, risks, and investment needs to senior leadership, including the Vice President, Microsoft Services • Run an operating cadence covering pipeline, staffing, project health, financial performance, capability development, customer experience, and adoption outcomes • Escalate delivery, capacity, security, adoption, and customer risks early

🎯 Requirements

• Bachelor's degree in a technical, business, organizational development, or related field, or equivalent practical experience • 10 or more years of progressive leadership experience in technology services, consulting, digital workplace, organizational change, or related Microsoft practices • 5 or more years leading managers, directors, senior technical leaders, or multi-discipline delivery organizations with accountability for people, delivery, and business performance • Demonstrated success building or scaling professional services capabilities, repeatable offerings, and complex enterprise delivery motions • Strong working knowledge of Microsoft 365, Teams, SharePoint, Exchange Online, OneDrive, Power Platform, Copilot, Entra, Intune, Windows 365, endpoint security, tenant migrations, and adoption and change management • Experience managing utilization, capacity, staffing, delivery quality, portfolio health, adoption outcomes, and financial performance • Ability to engage enterprise executives, translate business priorities into workplace technology and change roadmaps, and guide complex decisions • Track record of partnering across sales, presales, project management, managed services, technology teams, and business stakeholders to grow customer relationships • Relevant certifications may include Microsoft 365, Teams, Endpoint Administrator, Identity and Access Administrator, Microsoft 365 Copilot, Prosci, CCMP, or comparable workplace and change management credentials • Ability to work independently while collaborating effectively with executives, managers, technical leaders, sales teams, and customer stakeholders • Ability to travel up to 25% • Commitment to continuous learning as Microsoft workplace, Copilot, identity, endpoint, security, and employee experience capabilities evolve • Strong ethical standards with disciplined attention to privacy, governance, compliance, security, and responsible AI

🏖️ Benefits

• Continuous professional growth and leadership opportunities • Health, wellness, and financial benefits • World-class facilities and the technology you need to thrive, in offices or home offices • Medical insurance • Vision insurance • Dental insurance • 401K • Flexible spending • Remote home office setup • Up to 25% travel support for client engagements, Microsoft alignment, leadership meetings, and internal enablement