Vice President of Training, Healthcare

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Shields Health Solutions

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

Healthcare Insurance • Pharmaceuticals • SaaS

Shields Health Solutions is a company that specializes in providing integrated specialty pharmacy solutions. They focus on eliminating disruptions in patient care by offering a comprehensive model that bridges the gap between patients and the specialty medications they need. Shields Health Solutions partners with healthcare providers and drug manufacturers to optimize the impact of specialty pharmacy services. Their approach leverages a clinical model, expert care teams, and a proprietary technology platform to improve patient access to specialty drugs, while reducing the overall cost of care. Shields Health Solutions aims to enhance patient experiences and health outcomes through their innovative solutions in specialty pharmacy integration.

📋 Description

• Lead the Education, Practice, and Standards team, along with Regional Training and Onboarding & Experience teams, collectively responsible for training and onboarding approximately 75% of all new hires—from day one through their first five weeks of employment. • Developing strong relationships with operations leaders across the business to understand and anticipate needs to evolve the training programs regularly to meet the needs of a growing business. • Champion innovative learning models, including remote and hybrid training solutions, to support distributed teams. • Serve as a key advisor to executive leadership on workforce capability, reskilling, and digital learning transformation. • Design and scale remote training programs to support frontline, remote, and hybrid employees across multiple locations. • Lead the adoption of virtual instructor-led training (VILT), e-learning modules, microlearning, and mobile-first training experiences. • Ensure all remote learning is engaging, interactive, and aligned with adult learning principles. • Optimize asynchronous learning opportunities to support geographically dispersed teams. • Oversee Learning Management Systems (LMS) and Learning Experience Platforms (LXP), ensuring seamless access for remote learners. • Drive the use of advanced learning technologies, including AI-driven personalization, virtual reality (VR), and analytics tools. • Implement data-driven insights to measure engagement, skill acquisition, and training effectiveness across virtual environments. • Establish KPIs and dashboards to measure training effectiveness, including remote learner engagement, completion rates, and competency outcomes. • Continuously improve training strategies based on data, feedback, and patient care outcomes. • Manage budgets, vendors, and external training partnerships.

🎯 Requirements

• Bachelor’s degree required; Master’s degree preferred • 12–15+ years of progressive experience in learning & development or workforce training • 5+ years in a senior training leadership role within a healthcare environment • Demonstrated experience leading remote or large-scale training initiatives within varying requirements based on locations.

🏖️ Benefits

• California residents employed by or applying for work at Shields have certain privacy rights. • Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

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