Long-Term Care Sales Account Manager

🔥 5 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $125k - $175k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Shionogi Inc. (U.S.)

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

Healthcare • Manufacturing • Biotechnology

Shionogi Inc. (U. S. ) is a pharmaceutical company committed to improving patient lives by developing innovative treatments for challenging diseases. Since its establishment in 1878, Shionogi has focused on addressing global health issues such as antimicrobial resistance and COVID-19, with a strong emphasis on research and development of novel antibiotics and antiviral medications. The company prioritizes scientific excellence and collaboration with various partners to advance healthcare solutions.

📋 Description

• Establish clinical understanding, access, and sales demand within long-term care facilities and pharmacies • Call on LTC facilities and affiliated entities daily through meetings, presentations, professional education programs, and other appropriate methods • Educate healthcare professionals, medical directors, administrators, directors of nursing, consultant pharmacists, and pharmacy directors on clinical profile, access processes, and appropriate utilization • Execute and track call and field productivity, meeting or exceeding account and customer call targets • Analyze territory information to develop target mapping, account plans, routing, and field-resource optimization • Establish and maintain professional relationships with customers at multiple levels • Develop and implement sales strategies to achieve targets and expand access and utilization • Execute brand sales strategies and consistent company marketing messages • Manage and grow existing long-term care accounts • Partner with reimbursement and market access teams to address patient access issues • Conduct business in accordance with regulations, company policies, and procedures • Maintain call documentation, access barriers, response metrics, sales activities, customer interactions, and market feedback in Veeva CRM • Report field activities, territory expenses, and written reports by management deadlines • Identify and communicate field issues, opportunities, competitive activities, utilization gaps, drop-offs, and prescriber feedback • Collaborate with Regional Account Management, Market Access, Medical Affairs, and Marketing • Represent the company at long-term-care medical and pharmacy association events • Create product education opportunities and work with local and regional thought leaders and professional societies • Manage company equipment and promotional materials according to company guidelines • Pursue continuous learning and professional development in sales, communication, managed care, and product knowledge • Attend company-sponsored meetings, national meetings, conventions, and other events as directed • Maintain knowledge of company products, industry trends, and competitor activities • Provide customer service and support to ensure satisfaction and loyalty

🎯 Requirements

• Bachelor’s Degree (BA or BS) preferred • One of the following experience profiles: minimum five (5) years of pharmaceutical or healthcare sales experience including long-term care sales; or minimum three (3) years of pharmaceutical sales experience with recent LTC Account Manager or similar experience; or three (3) to five (5) years of clinically focused long-term care experience • Experience calling on skilled nursing facilities, assisted living facilities, LTC pharmacies, or consultant pharmacist networks • Experience selling in a complex reimbursement and access environment highly preferred • In-depth understanding of the pharmaceutical industry, product launch strategies, and long-term care market and practices highly preferred • Experience building rapport and relationships in long-term care settings • Ability to navigate long-term care systems and gain access to key decision makers • Proficiency in Veeva CRM, Microsoft Teams, Outlook, and calendar-based call planning tools • Business-to-business experience and/or strong influencing skills • Documented record of demand generation, performance, and achievement in long-term care • Successful long-term care launch experience required • Excellent oral, presentation, and written communication skills • Strong clinical acumen and ability to communicate clinical data and high-level scientific product information • Strong organizational, interpersonal, and listening skills • Ability to work independently and collaborate internally • Proactive, self-starter, highly motivated, and problem-solving skills • Digital competence, including delivering presentations using an iPad • Proficient in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook • Completion of full onboarding curriculum, clinical modules, CRM documentation, and fair balance call standards • Pass live call certification and mock objections during ride-along training • Attend refresher meetings on disease-state updates, HUB workflows, and patient retention strategy • Significant field travel, approximately 80% • Valid driver’s license with a clean driving record and ability to pass a complete background check • Valid licenses and credentialing required to conduct business in the assigned territory • Ability to drive or fly to target accounts, customers, meetings, and conventions • Some overnight and/or weekend travel may be required • Ability to conduct verbal presentations, travel by automobile and/or airplane, operate computer and telephone equipment, sit for extended periods, and lift, tug, or pull up to 15 pounds

🏖️ Benefits

• Comprehensive benefits • Applicable allowances • Bonus • Long-term incentive • Company equipment and promotional materials • Continuous learning and professional development • Company-sponsored meetings, conventions, and training • Reasonable accommodation for qualified individuals with disabilities or disabled veterans