Appointment Setter – Inside Sales

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

Where this job comes from

Posted on Shugarman's Bath's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Shugarman's Bath

Shugarman's Bath

51 - 200 employees

Founded 2019

🏭 Manufacturing

📦 Logistics

🏗️ Construction

Manufacturing • Logistics • Construction

Shugarman's Bath is a family-owned San Diego and Orange County bathroom remodeling company that specializes in bathtub and shower remodels, tub-to-shower and shower-to-tub conversions, and fast 1–2 day installations. The company offers guaranteed, to-the-penny pricing, an in-stock program, financing options, local showrooms, and a true lifetime warranty covering materials and labor. They focus on homeowner-facing services, responsive customer communication, and durable, low-maintenance bathroom solutions.

📋 Description

• Make 100+ outbound calls daily to homeowners who requested information and handle inbound calls as needed • Convert new and existing leads into qualified appointments for Design Consultants • Ask discovery questions about each homeowner’s project, needs, motivation, and timeline • Build value in the consultation and ask for the appointment • Navigate questions, hesitation, and objections while maintaining a positive customer experience • Follow up with leads by phone, text, and email • Re-engage previous opportunities and convert renewed interest into appointments • Maintain accurate customer information and detailed CRM notes • Work toward appointment-setting goals and performance KPIs • Use call coaching, scorecards, and performance data to improve • Record and send personalized video messages after booking appointments

🎯 Requirements

• Experience in inside sales, appointment setting, outbound sales or another performance-driven role strongly preferred • Confident, professional phone presence and ability to build rapport quickly • Strong discovery skills and ability to ask thoughtful questions • Confidence handling objections and moving conversations toward a clear next step • Competitive, goal-oriented mindset and motivation to achieve measurable results • Resilience and ability to handle rejection • Strong accountability, reliability, and follow-through • Coachable mindset and ability to turn feedback into action • Ability to stay focused, productive, and self-motivated in a remote environment • Reliable high-speed internet connection • Quiet, professional workspace • Strong computer skills and ability to learn and navigate CRM and communication systems • Must be currently located in the U.S. and authorized to work in the United States • Ability to work a set full-time schedule, including one listed Tuesday–Saturday or Monday–Friday shift • Aptitude and personality testing required • Successful candidate subject to a pre-employment background check

🏖️ Benefits

• Uncapped demo pay for every demo above the monthly minimum • Monthly team bonuses and daily spiffs • Base pay up to $30/hour through three growth levels • Company-provided equipment • Internet stipend • 8 paid holidays per year • Up to 80 hours of vacation accrued annually • 40 hours of sick time per year • 401(k) eligibility after 90 days • Medical insurance with the company contributing 50% toward the base plan premium • Additional benefit options including dental, vision, life insurance, HSA, and FSA • Ongoing coaching and professional development • Opportunities for career growth

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