Customer Service Engineer – Diagnostics, Lab

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $67k - $92.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Siemens Healthineers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

📋 Description

• Service Diagnostics Equipment in the Seattle, WA area. • Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision. • Deliver timely and effective repairs and train operators to ensure optimal system performance and customer satisfaction. • Manage financial performance within the territory, including revenue generation, expense control, and inventory management. • Manage company assets, including a company car, cell phone, computer, tools, and inventory parts. • Establish and maintain business relationships with customers and peers. • Perform necessary administrative duties accurately.

🎯 Requirements

• Minimum high school diploma; technical Associates Degree or equivalent preferred. • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting. • Proficiency in all necessary network applications and tools, including eVO, mButler, MS Office applications, Concur, NAM Customer Service website—Engineer Tools. • 3-5 years' experience as a medical technologist or field service engineer (biomedical engineer) servicing diagnostic instruments needed. • Valid driver's license, ability to drive independently day and night, and good driving record required. • Ability to lift 50lbs and perform walking, ladder/stepstool climbing, bending, twisting, sitting, squatting, standing, high-reach, and fine grasping manipulation. • Good vision and ability to work alone. • Excellent judgment in customer relations and in managing company resources. • Strong competency in instrument systems technology, including mechanics, electrical, chemistry, and software technology. • Experience with electronics, hydraulic and pneumatic systems. • Must hold a valid driver's license in the state where they reside and may not have prior DUI/DWI convictions, pending DUI/DWI charges, or other serious moving violations unless prohibited by law. • Must meet applicable Vendor Credentialing requirements for full client-site access, which may include identification verification, criminal background checks, drug screens, immunizations, annual TB testing, and healthcare training. • Must be able to work with controlled technology in accordance with US export control law.

🏖️ Benefits

• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time