Solutions Application Specialist – Laboratory Technologist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $74.3k - $102.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Siemens Healthineers

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

Healthcare • Healthcare Insurance • Biotechnology

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

📋 Description

• Lead customer implementations, system validations, upgrades, and go-live activities for Siemens Healthineers diagnostic solutions • Coordinate installation activities with customers and cross-functional teams • Deliver Train-the-Trainer and end-user education on instrument operation, quality control, assay performance, and workflow optimization • Provide technical application support, troubleshoot customer issues, and participate in escalations • Drive implementation excellence through customer engagement, project coordination, and technical governance • Monitor customer satisfaction, identify risks, and communicate concerns to stakeholders • Support assay validation activities and statistical analysis for new test implementation • Mentor and assist other Solutions Application Specialists and provide support across regions and territories • Maintain compliance with Siemens Healthineers Quality System requirements, company policies, FDA regulations, OSHA requirements, and safety standards • Document activities and use company communication and reporting tools

🎯 Requirements

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, Biology, Chemistry, or a related scientific discipline • MT(ASCP), MLS(ASCP), or MT(AMT) certification preferred • Minimum of two years of clinical laboratory experience • Field applications experience preferred • Experience in assay validation, method verification, and statistical analysis related to laboratory test implementation • Working knowledge of Chemistry, Immunochemistry, Hematology, and Coagulation testing • Strong customer-facing communication, presentation, and training skills • Ability to manage multiple priorities while delivering exceptional customer service • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams • Valid driver's license and acceptable driving record in accordance with company policy • Ability to travel more than 90% of the time, including frequent overnight travel • Willingness to support customers and projects nationwide as business needs require • Ability and good driving record required

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401(k) retirement plan • Life insurance • Long-term and short-term disability insurance • Paid parking/public transportation • Paid time off • Paid sick and safe time