Diagnostic Technical Specialist

🕒 August 27

🏖️ New Jersey, New York – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $69k - $100k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Provide onsite support to veterinary clinics, laboratory research, and veterinary academic settings • Manage the overall business health and customer satisfaction of assigned territories • Assist with implementation, training, operation, applications, and problem resolution for veterinary diagnostics products • Support diagnostics implementation, workflow improvements, and increased utilization of diagnostic products • Build successful relationships with assigned clinics to improve utilization, increase adoption, and minimize implementation time • Identify, quantify, qualify, track, and evaluate clinic pain points • Facilitate, develop, design, and implement clinic workflow processes • Respond to onsite technical support requests and troubleshoot complex system problems • Provide product guidance, instruction, and formal and informal training presentations • Complete post-sale product installation and validation, applications, and operations training • Document daily activities and prepare detailed customer visit and satisfaction reports • Collaborate with the Area Business Manager and Diagnostic Solutions Consultant • Identify and report opportunities for additional analyzers and new customer opportunities • Travel within the assigned territory as required, up to 80%

🎯 Requirements

• At least one year of experience working in a clinical setting • Basic computer skills, including Microsoft Office, Excel, and Adobe • Knowledge of diagnostic products, instrumentation, and clinic processes • Analytical mindset and demonstrable critical thinking skills • Availability and willingness to travel up to 75% of the work week • Flexibility to accommodate customer visit requests • Ability to safely lift and move 60 lbs • Associate's degree required; Bachelor's degree preferred or equivalent experience • Degree from a Veterinary Technology Program preferred • Credentialed Veterinary Technician preferred • Expertise in veterinary terminology/science • Skilled at making presentations and transporting, setting up, and demonstrating equipment • Demonstrated organizational, prioritization, and time management skills • Strong ability to multitask and work independently • Valid driver's license, clean driving record, and auto insurance • Typically available during standard business hours, Monday through Friday • Must possess or obtain authorization to work in the US for Zoetis

🏖️ Benefits

• Short-term incentive compensation • Healthcare and insurance benefits beginning on day one • 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation